Intensive Refugee Services Case Manager

Samaritas; Detroit (MI); On-site; USD 47,000 - 52,000; Full time

Job summary

Samaritas in Detroit is hiring an Intensive Case Manager for Refugee Services. You will provide comprehensive case management to newly arrived refugees, focusing on housing, healthcare, education, and self-sufficiency.

A bachelor’s degree in social work or a related field is preferred, with experience serving diverse populations. You will work to build service plans, coordinate referrals and transportation, support health education, and connect clients with community resources.

Qualifications

• Bachelor's degree in social work or related field; experience with refugees or vulnerable populations preferred.

Responsibilities

• Provide intensive case management services addressing housing, healthcare, education, and specialized client challenges.
• Develop individualized, holistic service plans based on client needs and goals.
• Conduct RHS-15 mental health screenings and coordinate appropriate referrals.
• Build and maintain relationships with community service providers and develop resource networks.
• Facilitate community support groups that promote connection and healthy coping strategies.
• Coordinate client appointments, transportation, and schedules with internal teams and external partners.
• Provide health education, including Medicaid guidance and navigating healthcare systems.
• Refer clients to volunteer mentoring programs in coordination with the Volunteer Coordinator.
• Assist clients in resolving urgent or emergency situations.
• Participate in trainings and ensure compliance with all organizational policies and procedures.

Education

Bachelor's degree in social work, Psychology, Public Health, Community Services, or a related field

Job description

Samaritas in Detroit is hiring an Intensive Case Manager for Refugee Services. You will provide comprehensive case management to newly arrived refugees, focusing on housing, healthcare, education, and self-sufficiency.

A bachelor’s degree in social work or a related field is preferred, with experience serving diverse populations. You will work to build service plans, coordinate referrals and transportation, support health education, and connect clients with community resources.