Impactful Intensive Case Manager, Refugee Services

Samaritas; Taylor (MI); On-site; USD 40,000 - 54,000; Full time

Job summary

Samaritas in Detroit, MI is seeking an Intensive Case Manager for Refugee Services to provide comprehensive, individualized support to newcomers who have been in the United States for less than five years. This role focuses on assisting especially vulnerable individuals navigating systems and achieving self-sufficiency.

You will work with diverse populations, including families and individuals, coordinating housing, healthcare, education, and community resources to empower clients toward

Qualifications

• Bachelor's degree in social work, psychology, public health, community services, or related field.
• Experience working with refugees or vulnerable populations.

Responsibilities

• Provide intensive case management services addressing needs related to housing, healthcare, education, and specialized client challenges
• Develop individualized, holistic service plans based on client needs and goals
• Conduct RHS-15 mental health screenings and coordinate appropriate referrals
• Build and maintain relationships with community service providers and develop resource networks
• Facilitate community support groups that promote connection and healthy coping strategies
• Coordinate client appointments, transportation, and schedules in collaboration with internal teams and external partners
• Provide health education, including Medicaid guidance and navigating healthcare systems
• Refer clients to volunteer mentoring programs in coordination with the Volunteer Coordinator
• Assist clients in resolving urgent or emergency situations
• Participate in trainings and ensure compliance with all organizational policies and procedures

Education

Bachelor's degree in social work or related field

Job description

Samaritas in Detroit, MI is seeking an Intensive Case Manager for Refugee Services to provide comprehensive, individualized support to newcomers who have been in the United States for less than five years. This role focuses on assisting especially vulnerable individuals navigating systems and achieving self-sufficiency.

You will work with diverse populations, including families and individuals, coordinating housing, healthcare, education, and community resources to empower clients toward