Impactful Intensive Case Manager, Refugee Services

Samaritas; Dearborn (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Samaritas in Detroit, MI, seeks an Intensive Case Manager for Refugee Services to empower newcomers in rebuilding their lives. You will provide comprehensive support to refugees and eligible populations, coordinating services across housing, healthcare, education, and community resources.

A bachelor's degree in social work or related field is preferred, with experience serving diverse populations. Valid driver's license and ability to travel locally are required.

Qualifications

• Bachelor's degree in social work, Psychology, Public Health, Community Services, or a related field preferred, or equivalent experience working with refugees or vulnerable populations

Responsibilities

• Provide intensive case management services addressing needs related to housing, healthcare, education, and specialized client challenges
• Develop individualized, holistic service plans based on client needs and goals
• Conduct RHS-15 mental health screenings and coordinate appropriate referrals
• Build and maintain relationships with community service providers and develop resource networks
• Facilitate community support groups that promote connection and healthy coping strategies
• Coordinate client appointments, transportation, and schedules in collaboration with internal teams and external partners
• Provide health education, including Medicaid guidance and navigating healthcare systems
• Refer clients to volunteer mentoring programs in coordination with the Volunteer Coordinator
• Assist clients in resolving urgent or emergency situations
• Participate in trainings and ensure compliance with all organizational policies and procedures

Education

Bachelor's degree in social work or related field

Job description

Samaritas in Detroit, MI, seeks an Intensive Case Manager for Refugee Services to empower newcomers in rebuilding their lives. You will provide comprehensive support to refugees and eligible populations, coordinating services across housing, healthcare, education, and community resources.

A bachelor's degree in social work or related field is preferred, with experience serving diverse populations. Valid driver's license and ability to travel locally are required.