Intensive Case Manager, Refugee Services - Detroit

Samaritas; Grosse Pointe (MI); On-site; USD 40,000 - 54,000; Full time

Job summary

Samaritas is seeking an Intensive Case Manager to support refugees and other eligible populations in Detroit, MI. The role focuses on helping clients navigate housing, healthcare, education, and community resources with a client-centered approach.

The position is full-time and requires a bachelor’s degree in a related field; experience with refugees or diverse populations is preferred. This role offers opportunities to collaborate with partners and contribute to empowering communities.

Qualifications

• Bachelor's degree in social work, Psychology, Public Health, Community Services, or related field preferred, or equivalent experience working with refugees or vulnerable populations

Responsibilities

• Provide intensive case management services addressing needs related to housing, healthcare, education, and specialized client challenges
• Develop individualized, holistic service plans based on client needs and goals
• Conduct RHS-15 mental health screenings and coordinate appropriate referrals
• Build and maintain relationships with community service providers and develop resource networks
• Facilitate community support groups that promote connection and healthy coping strategies
• Coordinate client appointments, transportation, and schedules in collaboration with internal teams and external partners
• Provide health education, including Medicaid guidance and navigating healthcare systems
• Refer clients to volunteer mentoring programs in coordination with the Volunteer Coordinator
• Assist clients in resolving urgent or emergency situations
• Participate in trainings and ensure compliance with all organizational policies and procedures

Skills

Experience with refugees

Cultural sensitivity

Education

Bachelor's degree in social work or related field

Job description

Samaritas is seeking an Intensive Case Manager to support refugees and other eligible populations in Detroit, MI. The role focuses on helping clients navigate housing, healthcare, education, and community resources with a client-centered approach.

The position is full-time and requires a bachelor’s degree in a related field; experience with refugees or diverse populations is preferred. This role offers opportunities to collaborate with partners and contribute to empowering communities.