Intensive Case Management Team Lead

Highland Rivers Health in; Austell (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan

Paid Time Off

Public Student Loan Forgiveness

NHSC loan forgiveness

Clinical supervision

Job summary

Highland Rivers Behavioral Health in Georgia is seeking an Intensive Case Management Team Lead to manage the ICM Team and direct daily operations, including clinical oversight and treatment planning.

The role involves coordinating with clinicians, ensuring fidelity to standards, supervising ten case managers, and preparing monthly and external reports while maintaining compliance and quality care in a 24/7 service.

Qualifications

• Direct care and oversight of behavioral health services.
• Fidelity to accreditation standards and regulatory requirements.

Responsibilities

• Plans, manages, and directs daily operations of the ICM Team (10 case managers).
• Provides clinical oversight and on-call support when needed.
• Ensures charts and documentation meet ASO, QI, CARF, DBHDD, and other standards.
• Participates in meetings and reporting to internal and external stakeholders.
• Recruits, hires, and trains new team members; monitors productivity.

Job description

Intensive Case Management Team Lead (Finance)

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference?

JOB SUMMARY: The Intensive Case Management (ICM) Team Lead plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. The Team Lead provides direct care in a recovery focused environment. The Team Lead provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning.

Duties and Responsibilities include:

• Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.
• Conducts/leads mandatory weekly team meetings to support individual's needs.
• Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas
• Participates in clinic treatment team meetings weekly.
• Participates in quarterly coalition meetings conducted by DBHDD.
• Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.
• Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.
• Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.
• Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.
• Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.
• Establishes professional and ethical relationships with individuals, families and co-workers.
• Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.
• Assists staff in reaching their identified productivity target due to Pay for Performance Model
• Displays flexibility, cooperation and a positive attitude.
• Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.
• Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.
• Performs other duties as directed by supervisor.
• The program is a 24/7 service with rotating on-call and possible weekend and holiday work.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.