Case Manager (Community Support Services)

Highland Rivers Behavioral Health; Rome (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan

Paid Time Off

Public Student Loan Forgiveness

Job summary

Highland Rivers Behavioral Health is seeking a Community Support Services professional to help individuals with mental health recovery in a community setting. The role emphasizes flexible hours to respond to crises and early relapse signs, and to support clients in their recovery plans.

Responsibilities include coordinating services, advocating with partner agencies, and maintaining thorough documentation. You will manage a caseload, track appointments, and ensure timely service delivery within

Qualifications

• Provide community-based support and crisis stabilization.
• Coordinate recovery services based on individual plans.
• Assist with transitioning between levels of care and link to community resources.

Responsibilities

• Community based position.
• Assist individuals with service needs and develop recovery strategies.
• Partner with individuals and CORE providers to develop ISP.
• Assist with transitions between care levels and advocate with other agencies.
• Provide crisis support and ongoing monitoring.
• Maintain professional relationships with individuals, families and coworkers.
• Complete paperwork and ensure eligibility criteria are met.
• Manage caseload and document activities.

Skills

Community support

Crisis intervention

Care coordination

Case management

Job description

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference? JOB SUMMARY : Community Support Services (CSS) are medium-intensity community-based services that promote mental health recovery for people with persistent mental health issues. Services are customized to the needs and preferences of the individual. CSS helps restore individuals to their best possible level of functioning, while building the independence, resiliency and coping skills needed to live in their communities. CSS staff have flexible hours in order to be available to individuals who might need help outside normal hours of operation and are available to respond rapidly to early signs of relapse or crisis.

Duties and Responsibilities include:

• Community based position.
• Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan.
• Partner with the individual and CORE services provider in the development of the individual service plan.
• Assist the individual with the transitioning between levels of care. Link and/or serve as advocate with other agencies to garner needed resources for consumers.
• Provides assistance and support in crisis situations.
• Provides assessment, monitoring, and assistance to individuals.
• Establishes professional and ethical relationships with individuals, families, and coworkers
• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure.
• Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness