Intelligence Operations Monitor - 24/7 Watch Center

CACI International Inc; Aurora (CO); On-site; USD 75,200 - 158,100; Full time

Job summary

CACI International Inc seeks an Operations Monitor to support a 24x7 government mission in a fast-paced operational environment. You will provide continuous monitoring of mission systems, maintain situational awareness, identify anomalies, and ensure timely notification and escalation of events.

The role requires 12-hour rotating shifts, strong written and verbal communication, and collaboration with government personnel and technical teams while maintaining security in a classified setting.

Qualifications

• Active TS/SCI clearance with Counterintelligence Polygraph.
• Ability to work 12-hour rotating shifts to support a 24x7 mission.
• Experience in operations, watch floor, intelligence operations, or similar environments.
• Strong written and verbal communication skills.
• Ability to monitor multiple information sources while maintaining attention to detail.
• Experience documenting operational events and maintaining accurate logs.
• Ability to prioritize competing operational requirements in a dynamic mission environment.
• Proficiency with Microsoft Office applications, including Outlook and PowerPoint.

Responsibilities

• Monitor operational systems and mission status within a 24x7 operations environment.
• Continuously observe system health and identify operational anomalies or abnormal conditions.
• Notify appropriate Government personnel and technical support teams when issues are identified.
• Perform basic operational troubleshooting in accordance with established procedures before escalating issues when appropriate.
• Document operational events, incidents, and system status within designated reporting and tracking systems.
• Maintain accurate operational logs and shift turnover documentation.
• Brief Government customers on system status, operational impacts, and ongoing events as required.
• Coordinate with internal support teams to ensure timely awareness of mission-impacting events.
• Escalate incidents following established operational procedures and reporting timelines.
• Maintain situational awareness across multiple operational systems simultaneously.
• Utilize Microsoft Office applications, including Outlook and PowerPoint, along with Government-provided monitoring and reporting tools.
• Follow established SOPs, checklists, and reporting requirements.
• Support mission continuity through effective communication during shift turnovers.
• Maintain security requirements while operating within a classified environment.

Skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Office (Outlook, PowerPoint)

Job description

CACI International Inc seeks an Operations Monitor to support a 24x7 government mission in a fast-paced operational environment. You will provide continuous monitoring of mission systems, maintain situational awareness, identify anomalies, and ensure timely notification and escalation of events.

The role requires 12-hour rotating shifts, strong written and verbal communication, and collaboration with government personnel and technical teams while maintaining security in a classified setting.