Intelligence Field Support Analyst – TS/SCI Preferred

DCI Solutions; Honolulu (HI); On-site; USD 120,000 - 160,000; Full time

Job summary

DCI Solutions seeks a Field Support Representative in Honolulu, HI to serve as an FSR Analyst and train users across operations. You will troubleshoot issues, develop new use cases, and embed with high-impact units to understand their operational and technical needs. You will collaborate with engineering, staff the Help Desk, and help surface user-driven product feedback.

Experience in intel analysis and training analysts, plus a DoD TS/SCI clearance, are highly valued for this role.

Qualifications

• Strong background in intel analysis.
• Experience fusing intelligence capabilities in support of operations.
• Proficiency with Gotham, Maven or Foundry platforms.
• Technical background with HTML, Ruby, Python and/or Java (preferred).
• Experience training analysts in classroom or field settings.
• Active DoD TS/SCI clearance is a plus.

Responsibilities

• Serve as an FSR Analyst.
• Train analysts and users in classroom and field settings.
• Troubleshoot technical issues and develop new use cases.
• Embed with high-impact units to understand operational and technical needs.
• Provide desk-side training and staff the Help Desk.
• Collaborate with engineering to surface product feedback.

Skills

Intel analysis

Fuse intelligence capabilities

Gotham/Maven/Foundry

HTML

Ruby

Python

Java

Training analysts

DoD TS/SCI Clearance

Military/Special Operations experience

Job description

DCI Solutions seeks a Field Support Representative in Honolulu, HI to serve as an FSR Analyst and train users across operations. You will troubleshoot issues, develop new use cases, and embed with high-impact units to understand their operational and technical needs. You will collaborate with engineering, staff the Help Desk, and help surface user-driven product feedback.

Experience in intel analysis and training analysts, plus a DoD TS/SCI clearance, are highly valued for this role.