Intellectual Disabilities -SC Supervisor I

Pathways Forward; Harrisburg, Northern (Dauphin County, KY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Purpose-driven work

Flexible schedule

Generous PTO

Comprehensive benefits including free/

Master’s degree incentives and ASL/bil

Student loan forgiveness PSLF

Supportive team environment

Job summary

Pathways Forward in Harrisburg, PA, seeks a Supports Coordination Supervisor to lead the day-to-day operations of the program and supervise Supports Coordinators serving children and adults with intellectual and developmental disabilities. This role emphasizes strong leadership, collaboration, and high-quality, person-centered supports.

The ideal candidate will bring a passion for supporting individuals with developmental disabilities, effective coaching skills, and a commitment to teamwork and

Qualifications

• Bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice, or related social science field.
• Two years of experience as a Supports Coordinator.
• Equivalent to at least six years of public/private social work with 24 college credits in related fields.

Responsibilities

• Oversee daily operations of the Supports Coordination program and ensure excellent customer service.
• Supervise, train, mentor, and support Supports Coordinators.
• Lead staff meetings, provide coaching and performance feedback.
• Identify training needs and coordinate professional development.
• Ensure compliance with PA ODP training and regulatory requirements.
• Promote person-centered approaches and Everyday Lives values.
• Monitor operations for quality improvement and maintain stakeholder relationships.
• Represent the agency and advocate for quality services in the community.
• Manage incident reporting in line with DHS/ODP rules.
• Maintain accurate documentation in HCSIS and agency databases.

Skills

Leadership

Supervision

Communication

Training & development

Regulatory compliance

Education

Bachelor's degree in related social science field

Job description

Management Harrisburg, Harrisburg, PA, US

4 days ago Requisition ID: 1180

Salary Range: $50,000.00 To $60,000.00 Annually

Job Title: Supports Coordination Supervisor

Position Type: Full-Time, Management

Hours: 8:30 a.m. - 5:00 p.m., Monday - Friday, in-person

Pay Range: $50,000 - $60,000

Position Summary

The Supports Coordination Supervisor is a leadership and management position responsible for overseeing the day-to-day operations of an assigned program and supervising Supports Coordinators who provide services to children and adults with intellectual and developmental disabilities and their families/circles of support.

This position provides leadership, guidance, and supervision to ensure high-quality, person-centered supports coordination services that promote self-determination, choice, independence, and satisfaction. The Supports Coordination Supervisor works collaboratively with individuals, families, service providers, community partners, and agency leadership to ensure supports and services are delivered in accordance with each individual's plan.

The ideal candidate will be an experienced human services professional who is passionate about supporting individuals with intellectual and developmental disabilities and is ready to provide strong leadership to a dedicated team.

Key Responsibilities

• Oversee the daily operations of the assigned Supports Coordination program and promote exceptional customer service.
• Supervise, train, mentor, and provide ongoing support to Supports Coordinators.
• Conduct staff meetings and provide ongoing feedback, coaching, and performance evaluations.
• Identify staff training needs and coordinate professional development opportunities.
• Ensure staff comply with required Pennsylvania Office of Developmental Programs (ODP) training and regulatory requirements.
• Promote best practices and person-centered approaches consistent with Everyday Lives, self-determination, and agency values.
• Monitor program operations and identify opportunities for continuous quality improvement.
• Maintain effective working relationships with agency leadership, service providers, community organizations, individuals, families, and other stakeholders.
• Represent the agency and advocate for quality supports coordination services within the community.
• Monitor and respond to incident management requirements in accordance with applicable Pennsylvania Department of Human Services (DHS) and ODP regulations.
• Ensure accurate and timely documentation and records are maintained in HCSIS and the agency's database.
• Provide caseload coverage and support when necessary.
• Participate in supervision, unit, management, and agency meetings as well as required training and professional development activities.
• Collaborate with agency leadership in program planning, problem-solving, decision-making, and quality improvement initiatives.
• Perform other related duties as assigned.
• This position may require flexibility to work non-traditional hours when necessary to meet program and agency needs.

What We Offer:

• Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
• Flexibility: We value your work/life balance and work with you to accommodate your needs.
• Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
• Comprehensive Benefits Package: FREE Medical, prescription, dental and vision plan, retirement plan, life insurance, and short-term disability coverage.
• Additional starting salary incentives are available for Master’s degrees and bilingual/ASL skills.
• Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
• Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.

Qualifications

Preferred Education & Experience:

• Bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or another related social science field; and
• Two years of experience working as a Supports Coordinator.
• A combination of education and experience equivalent to at least six years of experience in public or private social work, including at least 24 college-level credits in sociology, social work, psychology, gerontology, or another related social science field.

Additional Requirements

• Act 33 (PA Criminal Record Check) clearance required.
• Act 34 (PA Child Abuse History Clearance) required.
• Must maintain a valid Pennsylvania driver's license.
• Must have access to a reliable, personally insured vehicle for work-related responsibilities.
• Must comply with agency confidentiality requirements and all applicable personnel and program policies and procedures.
• Must meet all applicable mandated reporting and incident management requirements.

What We're Looking For

We are looking for a leader who:

• Is passionate about supporting individuals with intellectual and developmental disabilities.
• Demonstrates strong leadership, communication, organization, and problem-solving skills.
• Promotes a person-centered approach and respects individual choice and self-determination.
• Can effectively coach, mentor, and develop staff.
• Builds positive relationships with individuals, families, providers, and community partners.
• Is committed to teamwork, accountability, quality services, and continuous improvement.

Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma or any other trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qualified individuals.