Integrative Medicine Care Assistant

North East Medical Services; United States; On-site; USD 39,000 - 50,000; Full time

Job summary

North East Medical Services is seeking an Integrative Medicine Assistant to support patients and clinicians during visits. The role involves front-desk duties, insurance verification, appointment scheduling, and helping the care team from intake to discharge.

The ideal candidate has medical terminology knowledge, healthcare experience, and strong communication skills. BLS certification is required. Fluency in English plus additional languages is a plus for this clinic network.

Qualifications

• Knowledge of basic medical terminology.
• High school diploma or GED equivalent.
• Medical Assistant or Clinical Aide Certificate desired.
• Prior experience in a health care setting preferred.
• Type at least 35 w.p.m.
• Knowledge of basic computer skills.
• Good communication skills.
• Current documentation of Basic Life Support is required.

Responsibilities

• Greets, checks-in, and checks-out patients, verifies insurance, obtains prior authorization, schedules appointments, and collects payments.
• Calls patients and reminds them of upcoming appointments.
• Verifies/updates patient insurance, billing discrepancies and charge summaries in the computer system.
• Conducts periodic updates of demographic and financial data.
• Answers phone calls and responds to requests appropriately.
• Works with acupuncturist/chiropractor/physical therapist to provide care.
• Takes and records patient vital signs (except Physical Therapy).
• Assists patients with questionnaires and ensures safety during procedures.

Skills

Medical terminology

Typing 35 wpm

Communication skills

Basic computer skills

BLS certification

Education

High School diploma or GED

Medical Assistant/Clinical Aide certificate

Job description

North East Medical Services is seeking an Integrative Medicine Assistant to support patients and clinicians during visits. The role involves front-desk duties, insurance verification, appointment scheduling, and helping the care team from intake to discharge.

The ideal candidate has medical terminology knowledge, healthcare experience, and strong communication skills. BLS certification is required. Fluency in English plus additional languages is a plus for this clinic network.