Integrations Engineer - Client-Facing API & Cloud

First Orion; Arkansas; Presencial; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Open PTO

Holidays paid

Flex Fridays

Flexible work arrangements

Fitness center access

Health and dental options

Descripción de la vacante

First Orion is seeking an Integrations Engineer to lead implementations and manage complex changes for client solutions. You will own technical communications, research platforms, and ensure alignment with business strategy while collaborating with multiple teams.

The role requires 5+ years in server-side development, strong API experience, and familiarity with security concepts. Experience with cloud platforms and various contact platforms is a plus.

Formación

• Experience with Rest and Soap APIs.
• Experience with Python, JavaScript, JQuery, and C#.
• Experience with AWS and Azure App Services.
• 5+ years of server-side software development and integration in SDLC/Agile.
• Ability to troubleshoot issues and tune performance.
• Familiar with security concepts (auth, encryption, signatures).
• Able to read Dev Docs (Swagger, ReadMe).
• Able to explain First Orion tech to clients.
• Collaborate with Integration, Support, Engineering, Sales Engineering teams.

Responsabilidades

• Ensure solution aligns with client and First Orion strategy and vision.
• Research client calling platforms to integrate First Orion tech.
• Research technologies related to client communication platforms.
• Serve as technical owner in client communications and project progress.
• Work on projects for existing customers or new logos; consult on enhancements.
• Lead scoping and estimation discussions for new projects.
• Maintain SME across First Orion technologies and industry trends.
• Identify process improvements to drive profitability and client value.

Conocimientos

REST API

SOAP API

Python

JavaScript

jQuery

C#

AWS

Azure

OO/SDLC

Agile

Troubleshooting

Security concepts

Swagger docs

Client communication

Cross-functional collaboration

Herramientas

Postman

Databricks

Zendesk

Zoom

Five9

Amazon Connect

Genesys

Descripción del empleo

First Orion is seeking an Integrations Engineer to lead implementations and manage complex changes for client solutions. You will own technical communications, research platforms, and ensure alignment with business strategy while collaborating with multiple teams.

The role requires 5+ years in server-side development, strong API experience, and familiarity with security concepts. Experience with cloud platforms and various contact platforms is a plus.