Integration Technician (Onsite) Milpitas, CA

Trace3, Inc.; Milpitas (CA); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Medical, dental, vision plans for you

401(k) retirement plan with employer-m

Competitive compensation

Training and development programs

Snacks and beverages in major offices

Collaborative culture

Work‑life balance and generous PTO

Job summary

Trace3 is seeking an Integration Technician to lead the integration of sales orders and build-outs of servers, storage, networking, and racks to meet customer ship dates. This is an onsite position in Milpitas, CA.

The role requires configuring hardware and software, implementing OS/hypervisors, and providing technical support to customers and the sales team. The candidate should have an associate degree or equivalent, at least three years of related experience, and strong Windows and Linux

Qualifications

• Minimum associate degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
• A minimum of three years of related experience and/or training.
• Experience working in a Windows environment as well as Linux.
• Demonstrated competency in conducting technical research to support troubleshooting.
• Demonstrated ability to provide technical support to sales staff and customers.

Responsibilities

• Configure servers, storage subsystems, networking devices, and workstations.
• Integrate hardware and configure software applications to customer requirements.
• Perform racking, stack, cabling, and documentation of rack build-outs.
• Manage customer sales orders to meet the required ship date.
• Update firmware, BIOS, and configurations to meet customer requirements.
• Install operating systems and hypervisors.
• Perform imaging and asset tagging of customer assets.
• Provide pre-sales and post-sales technical support.
• Communicate with sales teams about any impact on order status.
• Assist with customer questions regarding systems.
• Conduct technical research (online, telephone, or documentation).

Skills

Windows

Linux

Technical support

Sales support

Education

Associate degree

Job description

About the Role

The Integration Technician will play a key role in the integration of sales orders to meet customer requirements. Daily duties include managing technical sales order build‑outs. These orders would encompass servers, storage, networking, and rack build‑outs to meet customer outcomes and ship dates. Onsite Position.

What You’ll Do

• Configure servers, storage subsystems, networking devices, and workstations.
• Integrate hardware and configure software applications to customer requirements.
• Perform racking, stack, cabling, and documentation of rack build‑outs.
• Manage customer sales orders to meet the required ship date.
• Update firmware, BIOS, and configurations to meet customer requirements.
• Install operating systems and hypervisors.
• Perform imaging and asset tagging of customer assets.
• Provide pre‑sales and post‑sales technical support.
• Communicate with sales teams about any impact on order status.
• Assist with customer questions regarding systems.
• Conduct technical research (online, telephone, or documentation).

Qualifications & Interests

• Minimum associate degree (A.A.) or equivalent from a two‑year college or technical school, or an equivalent combination of education and experience.
• A minimum of three years of related experience and/or training.
• Experience working in a Windows environment as well as Linux.
• Demonstrated competency in conducting technical research to support troubleshooting.
• Demonstrated ability to provide technical support to sales staff and customers is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of an organization.
• Must be professional in appearance and demeanor. Excellent oral and written communication skills are required, as well as the ability to be flexible and adapt in a fast‑paced, dynamic environment. Must be team‑oriented and able to work overtime.
• Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Salary: $21 - $28 USD per hour.

Perks

• Comprehensive medical, dental and vision plans for you and your dependents.
• 401(k) retirement plan with employer match, 529 college savings plan, health savings account, life insurance, and long‑term disability.
• Competitive compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and engaging culture.
• Work‑life balance and generous paid time off.

Our Commitment

At the core of Trace3’s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal‑opportunity employer, Trace3 bases all employment decisions on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [e-mail].

To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees, or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.