Onsite Integration Technician: Servers & Networking

Trace3, Inc.; Milpitas (CA); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Medical, dental, vision plans for you

401(k) retirement plan with employer-m

Competitive compensation

Training and development programs

Snacks and beverages in major offices

Collaborative culture

Work‑life balance and generous PTO

Job summary

Trace3 is seeking an Integration Technician to lead the integration of sales orders and build-outs of servers, storage, networking, and racks to meet customer ship dates. This is an onsite position in Milpitas, CA.

The role requires configuring hardware and software, implementing OS/hypervisors, and providing technical support to customers and the sales team. The candidate should have an associate degree or equivalent, at least three years of related experience, and strong Windows and Linux

Qualifications

• Minimum associate degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
• A minimum of three years of related experience and/or training.
• Experience working in a Windows environment as well as Linux.
• Demonstrated competency in conducting technical research to support troubleshooting.
• Demonstrated ability to provide technical support to sales staff and customers.

Responsibilities

• Configure servers, storage subsystems, networking devices, and workstations.
• Integrate hardware and configure software applications to customer requirements.
• Perform racking, stack, cabling, and documentation of rack build-outs.
• Manage customer sales orders to meet the required ship date.
• Update firmware, BIOS, and configurations to meet customer requirements.
• Install operating systems and hypervisors.
• Perform imaging and asset tagging of customer assets.
• Provide pre-sales and post-sales technical support.
• Communicate with sales teams about any impact on order status.
• Assist with customer questions regarding systems.
• Conduct technical research (online, telephone, or documentation).

Skills

Windows

Linux

Technical support

Sales support

Education

Associate degree

Job description

Trace3 is seeking an Integration Technician to lead the integration of sales orders and build-outs of servers, storage, networking, and racks to meet customer ship dates. This is an onsite position in Milpitas, CA.

The role requires configuring hardware and software, implementing OS/hypervisors, and providing technical support to customers and the sales team. The candidate should have an associate degree or equivalent, at least three years of related experience, and strong Windows and Linux