Integration & Tech Support Specialist

Ultimate Staffing Services; Las Vegas (NV); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Job summary

Ultimate Staffing Services is seeking an Integration & Tech Support Specialist in Las Vegas, NV to lead merchant onboarding and platform integration. You will work with sales to grow our merchant base, build technical docs, and drive cross‑functional projects.

The role requires strong payment tech experience and a proactive, team‑oriented attitude. You will communicate with both technical and non‑technical audiences, deliver training on gateway features, and help resolve complex merchant issues

Qualifications

• Strong technical acumen with knowledge of industry methodologies, architectures and internet technologies.
• Minimum of 3 years experience in global payments and omni‑channel commerce.
• Strong analytical skills with clear methodology and sound reasoning.
• Tenacious, resilient with a positive, solution‑oriented attitude.
• Exceptional listening, communication and presentation skills.
• Excellent project management, planning, organization and time management.
• Energetic, focused and a team player.
• Self-starter in an entrepreneurial, fast‑paced environment.
• Education: High School Diploma or equivalent.

Responsibilities

• Manage technical integration and onboarding of new merchants and partners.
• Support the sales team throughout the sales cycle to win new business and grow existing merchants.
• Build, enhance and maintain technical documentation continuously.
• Contribute to scoping projects, build business cases and assist with product enhancements.
• Create and support custom reporting requests.
• Support third‑party software providers and other platforms in integrations.
• Provide gateway and feature training to merchants and partners as needed.
• Resolve merchant account or gateway issues and provide feedback to leadership.
• Represent the company professionally to strengthen the brand.

Job description

Integration & Tech Support Specialist (JN -092026-430752) Las Vegas, Nevada

Salary: USD27 - USD27 per hour + Medical Dental Vision

Position Overview

Ultimate Staffing Services is excited to present an opportunity for an Integration & Tech Support Specialist to join a dynamic team in Nevada. This role is integral to providing technical expertise and support, focusing on technical client relations, onboarding, and ongoing support. The successful candidate will be a self-starter with a strong background in payment services, capable of working independently and communicating effectively with both technical and non-technical audiences.

Responsibilities

• Manage the technical integration and onboarding of all new merchants and partners to the platform.
• Support the sales team throughout the sales cycle to help win new business and support the growth of existing merchants.
• Build, enhance, and maintain technical documentation on an ongoing basis.
• Contribute to scoping projects, building business cases, and assisting with project management of product enhancements.
• Build, manage, and support requests for custom reporting.
• Support third-party software providers and other platforms in integrating with the platform.
• Provide gateway and feature functionality training to merchants and partners as required.
• Be available to support and help resolve merchant account or gateway issues.
• Provide feedback to leadership on optimizing the sales process, enhancing sales channels, and improving corporate brand awareness.
• Represent the company and its brand positively, conducting all activities with professionalism and integrity.

Qualifications

• Strong technical acumen with proven experience in leading industry methodologies, languages, architecture, and internet technologies.
• A minimum of 3 years of experience in global payments and omni-channel commerce.
• Strong analytical skills with a clear methodology and sound reasoning in activities and decision-making.
• Tenacious and resilient with a positive, solution-oriented attitude.
• Exceptional listening, communication, and presentation skills.
• Excellent project management, planning, organization, prioritization, and time management discipline.
• Energetic and focused, with a team player mentality.
• A self-starter comfortable in an entrepreneurial and fast-paced environment.
• Education requirement: High School Diploma or equivalent required.

Required Work Hours

Monday - Friday, 7:00 AM – 4:00 PM, in-office.

• Medical
• Vision

The position offers a fixed pay rate of $27.00 per hour.