Integration Supervisor - Houston, TX

Church World Service; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Generous Paid Time Off

14 Official Holidays

12 Sick Days Off

Life Insurance and AD&D

Long Term and Short-Term Disability

Employee Assistance Program

Health Savings Account

Flexible Spending Accounts

Job summary

A humanitarian organization is seeking an Integration Supervisor in Houston to oversee refugee integration programs. This role involves coordinating various initiatives, managing grant proposals, and supervising staff. Ideal candidates will have at least 5 years of experience working with immigrant communities, along with strong project coordination and relationship-building skills. Benefits include medical insurance, generous vacation days, and retirement plans.

Qualifications

• Minimum 5 years' experience with immigrant and refugee communities.
• Minimum 2 years' supervisory experience in program management.

Responsibilities

• Coordinate implementation of programs under Integration services.
• Prepare grant proposals and reports as required.
• Lead and oversee work of Employment Specialists and staff.

Skills

Project coordination

Problem-solving

Cultural competency

Public speaking

Networking

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

MS Office

Job description

Overview

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children, implementing hygiene initiatives in Cambodia or rebuilding projects in Central America, or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications — you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Integration Supervisor directs and oversees the satisfactory implementation of programs intended to foster refugees’ and other eligible immigrants’ integration in the greater‑Houston community. This position coordinates the Matching Grant (MG), Refugee Social Services (RSS) and Preferred Communities (PC) programs, ensures coordination among the different components of integration programs and with community partners, ensures compliance with program requirements as established by program funders, and identifies and pursues new funding opportunities to grow the portfolio of CWS available integration services.

Responsibilities

Program Management Duties:

• Coordinates the implementation of all programs under the Integration services area, including Extended Services Programs and Employment Programs.
• Provides guidance and monitors compliance with program guidelines under Extended Services Programs and Employment Programs.
• Conducts random sample reviews of client case notes and case files to ensure quality and timeliness of service provision and fulfillment of documentation requirements.
• Prepares for and participates in on‑site monitoring visits with the Site Director.
• Addresses emergency situations as they arise and mediates conflict as necessary.
• Completes required funder reports, coordinating with team members to ensure proper tracking and reporting of activities.
• Attends trainings and conferences as needed.
• Develops and nurtures relationships with refugee service providers and other community partners at the local level to increase integration opportunities for refugees, presenting the program to employers, local school districts, state health clinics, state refugee coordinator’s office, medical providers, and other relevant service providers.
• Provides technical assistance and cultural sensitivity training to internal and community providers to build their capacity to serve unique populations.

Grant Management

• Prepares grant proposals and gives input to budgets for the Extended Services Programs and Employment Programs.
• Identifies new areas of need and potential funding opportunities to strengthen programming under the integration area.
• Acquires accurate information, writes, assembles, and submits well‑developed and concise grant applications and proposals to potential funders.

Supervisory Duties

• Coordinates and oversees the work of Employment Specialists, Intensive Case Managers and other staff as needed.
• Leads the CWS Houston Integration Services team in conducting all duties in a culturally/linguistically/gender‑sensitive manner and in respect of conduct as established by CWS.
• Provides program staff with ongoing coaching, mentoring, training, feedback and guidance to improve performance, and completes annual performance evaluations.
• Promotes teamwork across program areas, by improving communication, fostering collaboration on overlapping tasks, and optimizing results across areas in a synergistic way.
• Manages the workload of team staff, and delegates responsibilities.
• Works with CWS Houston Site Director and CWS HQ program liaisons to provide ongoing training to staff on program updates and service requirements.
• Communicates regularly with the Site Director on matters pertaining to the integration services.
• Assists the Site Director and Resettlement Coordinator in general community outreach, with an emphasis on establishing new community partnerships and resource development.

Common Duties

• Keeps informed about refugee and immigrant issues, using current information to better serve refugees, immigrants and co‑sponsors.
• Advocates on behalf of co‑sponsors, refugees, and refugee‑serving voluntary agencies.
• Attends local and national training conferences as instructed by the Site Director.
• Raises awareness about immigration and refugee issues and increases CWS Houston visibility in the community through speaking engagements.
• Assists Site Director in any duties he/she deems necessary. Undertake other duties as assigned.
• Work varied hours including some night and weekend work.

Education

Bachelor’s degree or equivalent experience in lieu of degree.

Qualifications

• Minimum of 5 years' previous experience in the field of direct services working with immigrant and refugee communities.
• Minimum of 2 years' previous supervisory experience in program management.

Other Skills

• Demonstrated commitment to excellence with a track record that includes close attention to detail, strong project coordination and problem‑solving skills, strong verbal communication skills including in‑person networking, and writing skills and a high degree of cultural competency.
• Must have valid driver’s license and clean driving record.
• Must be comfortable with public speaking and representing CWS programs in meetings and facilitating trainings.
• Must be highly computer literate, with proficiency in Microsoft Excel as well as basic MS Office functionality and high capacity in internet‑based research.

Benefits

• 403(b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short‑Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts