Integration Specialist - Providence

Align Technology, Inc.; Providence (RI); On-site; USD 110,000 - 140,000; Full time

Job summary

Align Technology seeks an Integration Specialist to drive adoption, implementation, and integration of its digital platform within dental and orthodontic practices in Providence, RI. You will optimize workflows, increase scanner utilization, and enhance patient education and case acceptance.

The role leverages clinical expertise to enable full digital adoption of iTero systems and Align solutions, and involves training doctors and staff, providing tech support, and collaborating with sales to

Responsibilities

• Perform thorough “current state” assessments of practices to understand business needs.
• Develop customized, prioritized account-level goals and work paths to achieve full digital adoption.
• Guide practices through optimization of iTero workflows and integration of Invisalign and restorative scanning into routine patient care.
• Assist with integrating new product launches into office workflows.
• Deliver clinical training and presentations to doctors, staff, and internal audiences.
• Provide technical assistance on software usage, troubleshooting, and workflow refinement.
• Act as a clinical mentor for best practices in digital adoption and integration.
• Foster positive, consultative relationships with doctors and practice teams.
• Collaborate with sales and commercial support functions to prioritize opportunities and drive growth.
• Inspire practices to modernize and grow through increased scanner utilization and patient
• Utilize data to monitor progress, identify KPIs, and drive decision-making.
• Diagnose positive and negative results and lead corrective actions.
• Stay active with dental and orthodontic organizations to remain informed on trends impacting practices and patients.
• Manage travel, expenses, and resources efficiently within company guidelines.
• Orchestrate internal resources to optimize customer experience and promote Align/iTero solutions.

Job description

At Align Technology, our goal is to deliver superior clinical outcomes with an enhanced patient experience. Our continued growth and success depends on enabling Orthodontists and General Dentists to thrive.

As an Integration Specialist, you will drive the adoption, implementation, and integration of Align’s digital platform within targeted dental and orthodontic practices. Your primary goal is to accelerate practice growth and improve efficiencies by optimizing workflows, increasing scanner utilization, and enhancing patient education and case acceptance. You will leverage your clinical expertise and comprehensive knowledge of dental and orthodontic workflows to enable full digital adoption and integration of iTero systems and Align solutions.

Responsibilities

• Perform thorough “current state” assessments of practices to understand business needs.
• Develop customized, prioritized account-level goals and work paths to achieve full digital adoption.
• Guide practices through optimization of iTero workflows and integration of Invisalign and restorative scanning into routine patient care.
• Assist with integrating new product launches into office workflows.
• Deliver clinical training and presentations to doctors, staff, and internal audiences.
• Provide technical assistance on software usage, troubleshooting, and workflow refinement.
• Act as a clinical mentor for best practices in digital adoption and integration.
• Foster positive, consultative relationships with doctors and practice teams.
• Collaborate with sales and commercial support functions to prioritize opportunities and drive growth.
• Inspire practices to modernize and grow through increased scanner utilization and patient
• Utilize data to monitor progress, identify KPIs, and drive decision-making.
• Diagnose positive and negative results and lead corrective actions.
• Stay active with dental and orthodontic organizations to remain informed on trends impacting practices and patients.
• Manage travel, expenses, and resources efficiently within company guidelines.
• Orchestrate internal resources to optimize customer experience and promote Align/iTero solutions.