Integration Specialist

SupportFinity™; United States; Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Home office stipend

401(k) / RRSP

Parental leave

Local meetups

Hubs in San Francisco and Toronto

Job summary

EvenUp in the United States is seeking an Integration Specialist to drive system-to-system integrations between EvenUp and customer case management systems. You will manage setup, configuration, and maintenance, leading multiple onboarding projects with agile methods (Kanban, Jira) and strong technical and customer management skills.

You will work with SQL/JSON, API mapping, and iPaaS tools (Workato preferred; Zapier/Tray.io/MuleSoft also valued).

Qualifications

• 5-7 years of experience delivering integrations for SaaS or related delivery
• Hands-on experience with iPaaS platforms and data mapping using SQL/JSON
• Experience with agile processes to manage and deliver customer outcomes

Responsibilities

• Manage multiple concurrent customer integration onboarding projects coordinating with customer teams and EvenUp internal collaborators
• Configure and manage API-based integrations using configuration modules and technical skills (SQL/JSON) for data mapping
• Develop and refine setup procedures for new and existing integrations as they are developed and go into production
• Track customer project status and health to ensure efficient engagement and a great customer experience
• Lead customer communications for integration onboarding projects

Skills

SQL

JSON

API integrations

iPaaS

Workato

Agile

Customer management

Team collaboration

Tools

Workato

Zapier

Tray.io

MuleSoft

Jira

Confluence

Job description

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

The integration specialist drives system to system integrations for EvenUp and Case Management System (CMS) platforms. This person will manage setup, configuration and maintenance. They oversee multiple simultaneous customer onboarding projects using agile methodologies (e.g., Kanban, Jira), technical acumen and customer management to ensure timely, accurate and secure connection between EvenUp and our customer case management systems.

Key Responsibilities

• Manage multiple concurrent customer integration onboarding projects coordinating with customer teams, and EvenUp internal collaborators (Customer Success, Support, Product, Engineering) as needed.
• Configure and manage API based integrations using a combination of configuration modules and technical skills (SQL/JSON) for data mapping.
• Develop/refine setup procedures for new and existing integrations as they are developed and come into production.
• Track customer project status and health, ensuring efficient engagement and delightful customer experience.
• Lead customer communications for integration onboarding projects.

Qualifications

• 5-7 years of experience functional/technical delivering integrations for SaaS or related solution delivery
• Hands‑on experience building and maintaining integrations using an iPaaS platform, with strong preference for Workato; experience with Zapier, Tray.io, or MuleSoft considered transferable.
• Experience working in and driving an agile process to manage and deliver customer outcomes
• Technical acumen: SQL, JSON, API server to server integrations; intermediate coding experience a plus
• Strong customer management, communication, collaboration skills

Nice to have

• You have built and maintained multiple real‑world integrations (not just configured templates) in an iPaaS platform
• Integration middleware; orchestration, workflow, technical specifications, process management
• Applications: familiar with SFDC, JIRA, Confluence, G‑Suite, Postman, Workbench, Metabase, Temporal

Notice to Candidates

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, [e-mail] or [e-mail] email addresses.

If you receive communication from someone you believe is impersonating EvenUp, please report it to us at [e-mail]. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.

Benefits & Perks

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance coverage options for life, accident, or critical illness
• Flexible paid time off, sick leave, short-term and long-term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• A home office stipend
• 401(k) for US-based employees and RRSP for Canada-based employees
• Paid parental leave
• A local in-person meet‑up program
• Hubs in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation Range: $115K - $125K

About the company

EvenUp

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.