Integration Engineer - Mission Systems

SHOTOVER Systems; Boulder (CO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

401k

Paid Time Off

Job summary

SHOTOVER Systems is seeking a hands-on technical support professional to diagnose and resolve complex electronics and software issues in aircraft systems. The role requires frequent travel (50–75%), working directly with customers in the field, and providing on-site and remote support across hardware and software interfaces.

You'll troubleshoot, configure SHOTOVER equipment in diverse aircraft, and contribute to product development through debugging and testing.

Qualifications

• Solid understanding of electronics and interfaces (Ethernet, serial).
• Proficient in C/C++ and able to debug and fix problems.
• Experience with testing using multimeters and oscilloscopes.
• Willingness to travel 50–75% domestically and internationally.

Responsibilities

• Troubleshoot on-site with customers and configure SHOTOVER equipment.
• Analyze system behavior and implement code changes to fix faults.
• Travel with customers on rotor and fixed-wing aircraft.
• Support customers by phone and participate in on-call rotation.
• Create detailed tickets and manage in a ticketing system.

Skills

Wiring diagrams

Ethernet/Serial interfaces

Hardware-Software interaction

Soldering & Crimping

Re-pin cables

Connector re-wiring

Debugging & diagnostics

Networking basics

Windows troubleshooting

Linux troubleshooting

Communication skills

Programming & scripting

AP certification (A&P) desired

Education

A&P certification

Tools

Windows

Linux

Multimeters

Oscilloscopes

Ticketing system

Job description

Who We Are:

SHOTOVER Systems is headquartered in beautiful Boulder, CO, and designs and builds high-end gyro-stabilized airborne camera systems and augmented reality software used by airborne law enforcement agencies, firefighters, military, utilities, television stations, and cinematographers around the world. With additional locations in New Zealand, Canada, Switzerland, and the UK, we offer a seamless end-to-end solution of software and hardware solutions while delivering an unprecedented level of control, versatility, and ease-of-use in a compact package backed by world-class service and support.

Who You Are:

We’re looking for a highly skilled, hands-on technical support professional who thrives on solving complex problems, diagnosing issues across both hardware and software, and delivering expert-level support for cutting-edge technology. This role is ideal for someone who loves to travel, enjoys working directly with customers in the field, and is energized by tackling advanced technical challenges in real-world environments.

What You’ll Do:

Our company develops proprietary software that integrates avionics, full motion video, communication systems and more in our customers’ aircraft. You will often be on-site with customers troubleshooting, configuring and resolving technical problems. These problems are often complex and result from the interaction of software and hardware, which may be from various vendors, and can be difficult to reproduce. You have a solid understanding of electronics, interfaces (ethernet, serial) and are proficient in C/C++ (able to set breakpoints, debug code, and fix problems). Testing with multimeters and oscilloscopes will be part of your regular duties. This role requires 50-75% travel, both domestically and internationally. You will fly with customers on their rotor and fixed wing aircraft to configure and troubleshoot their systems. While in the office, you’ll support customers by phone, participate in the on-call rotation, and have opportunities to contribute to a variety of projects through programming, software testing, and product development. Some problems and scenarios you encounter will be unique, specific, and difficult so you should enjoy figuring out complex and challenging issues.

Responsibilities

Troubleshoot and resolve technical problems both on-site and remotelyInstall and configure SHOTOVER equipment in various aircraftCreate detailed tickets and track them in our ticket management systemAnalyze system behavior, identify root-cause issues, and implement code changes to correct faults, improve stability, and validate end-to-end functionality in both lab and flight environments. Travel to client sites and serve as the company’s primary representativeAutomate the support process where possible

Required Skills

Understand wiring diagramsUnderstand at a low level different types of interfacesUnderstand the relationship between hardware and softwareSolder, crimp, and re-pin cablesRe-wire various connectorsRing-out low-voltage cabling (serial, Ethernet, video, etc.)Excellent debugging and diagnostics skillsFamiliarity with networking concepts and protocolsAssertive "can do" attitudeSkilled in working with PCs and troubleshooting in a Windows/Linux environmentGreat verbal and written communication skillsProgramming and scripting experienceA&P certification desired but not required

Schedule & Travel Requirements:

Generally Monday - Friday in-person at our Boulder officeOn-call rotation for after-hours customer emergenciesFrequent domestic and international travel

Work Authorization:

U. S. Citizenship, Permanent Residency, or other protected status under 8 U. S. C. 1324b(a)(3) is required for this position.

A background check is required as part of our hiring process.

Benefits:

• Health/Dental/Vision/Life Insurance
• 401k
• Paid Time Off