Integration Engineer

X4 Life Sciences; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A digital health and telehealth technology company is seeking an Implementation Engineer to configure their platform and integrate it with customer systems. This 100% remote role requires experience with SaaS platforms, strong technical skills, and excellent client communication. Responsibilities include working with APIs, leading technical sessions, and ensuring successful implementations. Join a mission-driven team dedicated to improving health and wellbeing with a collaborative environment that values your contributions.

Qualifications

• Experience integrating SaaS platforms, APIs, and webhooks.
• Strong understanding of modern web technologies.
• Excellent communication skills with technical and non-technical stakeholders.

Responsibilities

• Configure and tailor the platform for new customers.
• Troubleshoot integration issues and collaborate with engineering.
• Lead technical discovery sessions with customers.

Skills

Integration of SaaS platforms

APIs

Webhooks

Technical communication

TypeScript

GraphQL

Job description

Remote - U.S. Based

We’re partnered with a fast‑growing digital health and telehealth technology company that’s building the infrastructure powering modern virtual care. Their platform enables healthcare organizations and digital health brands to launch and scale virtual care services quickly, without needing to build or maintain complex backend systems.

They’re now seeking an Implementation Engineer who brings a blend of systems integration experience, solid software development fundamentals, and excellent client‑facing communication skills.

About the Role

This role combines platform configuration, workflow design, technical integration work, and hands‑on collaboration with customers. You’ll partner closely with the Director of Implementation while working cross‑functionally with engineering, product, and client success teams.

You’ll serve as the technical bridge between the customer’s environment and the platform, ensuring smooth, scalable, and well‑architected implementations.

What You’ll Be Doing

Platform Implementation & Configuration

• Configure and tailor the platform for new customers
• Translate business requirements into technical workflows, rules, and data mappings
• Set up integrations with HRIS, EHR, SSO, scheduling, and other third‑party systems

Integration Engineering

• Work with APIs, webhooks, GraphQL endpoints, and data pipelines
• Troubleshoot integration issues and collaborate with engineering on fixes
• Utilize light development skills to support integration logic and workflows

Client Onboarding & Technical Guidance

• Lead technical discovery sessions with customers
• Document technical requirements, workflows, and integration specifications
• Provide training and guidance to customer admins and technical teams

Cross‑Functional Collaboration

• Communicate customer needs, edge cases, and integration challenges to engineering
• Participate in solution design discussions and implementation best practices
• Provide product feedback that helps improve platform tooling and workflows

What We’re Looking For

• Experience integrating or configuring SaaS platforms, APIs, and webhooks
• Strong understanding of modern web technologies (TypeScript, GraphQL, Node.js, PostgreSQL, etc.)
• Ability to read and work with technical code samples, schemas, and API documentation
• Excellent communication skills with both technical and non‑technical stakeholders
• Confidence presenting technical concepts to clients and internal teams
• Strong ownership mindset and ability to work independently
• Comfortable making well‑reasoned decisions with incomplete information

Why This Opportunity Stands Out

• Join a mission‑driven team improving health and wellbeing
• 100% remote role anywhere in the U.S.
• Small, collaborative environment where your contributions have real impact
• Help shape the future of digital health, virtual care, and patient‑centric workflows

If you are interested or know someone who would be a strong fit, please reach out to [e-mail].