Integration Analyst

Blue-Grace Logistics LLC; Riverview (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

BlueGrace Logistics LLC in the United States is seeking an Integration Analyst to design and implement data connections between external systems (ERP, TMS, or other systems) and BlueGrace's platforms. You will collaborate with the customer's IT team and internal stakeholders to identify integration requirements and understand system capabilities.

This role may involve preparing design documentation, process maps, and development work items.

Qualifications

• Excellent organizational and communication skills required.
• Basic understanding of APIs and SFTP protocols.
• Ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
• Professional experience with dev tools in a Support role, such as Postman, Azure DevOps, and SQL.
• Strong analytics capabilities and a process-improvement mindset.

Responsibilities

• Review customer processes to map order life cycle from entry to close.
• Communicate requirements with customer management via email/meetings and review API/EDI docs with IT.
• Collaborate with the business team to design optimal process flow using BlueGrace capabilities.
• Prepare design docs: SOW, process flows, mappings, and DevOps items.
• Run end-to-end testing with customer and identify discrepancies causing failures.
• Manage Go-Live deployments and post-go-live support.
• Troubleshoot ongoing integration issues throughout lifecycle.
• Support ad-hoc projects related to customer development.

Skills

Organizational skills

Communication skills

APIs

SFTP

JSON

XML

EDI (X12)

CSV/XLS formats

Postman

Azure DevOps

SQL

Analytics

Process improvement

Tools

Postman

Azure DevOps

SQL

Job description

Job Summary

This role will be responsible for Designing and Implementing data connections between external systems (such as, customer’s ERP, TMS, or Other system) with BlueGrace’s system(s). An Integration Analyst will work closely with the customer’s IT team, along with other Implementation/Business stakeholders, to Identify the integration requirements while understanding system capabilities and architecture limitations. This role may be extended to Preparing design documentation, process maps, and development work items. Relevant experience is required to qualify, so please see qualification below.

This position requires candidates to be currently authorized to work in the United States without the need for sponsorship. We are unable to consider candidates on temporary work authorization (including OPT) or those residing outside of the U.S.

You should:

• Be able to work within a team environment and communicate effectively to relay messages and propose new ideas to be more efficient.
• Be attentive to be able to understand ambiguous processes and Simplify what is truly needed.
• Be able to work within short, yet mutually defined timelines. The customer chose to work with us because we Pursue Outrageous Goals.
• Be comfortable with ever changing requirements. Processes may change throughout the integration implementation; you’ll need to Embrace the Chaos, adapt, and productively speak to changes as they occur.
• Enjoy working through complex issues without extensive recognition when solving a challenging problem. Be Happy, Humble and Have Fun.

What you’ll do:

• Review customer’s current state business processes and identify mid-level trigger points and/or processes that move an order through the customer’s life cycle (entry through close).
• Effectively and Confidently speak with customer Management teams through emails and meetings to communicate requirements, as well as, discuss technical features and review API and/or EDI documentation with the IT teams.
• Work collaboratively with our business team to determine the optimal process flow to accommodate the requirements using a decent understanding of the BlueGrace capabilities.
• Prepare design documentation, such as a Statement of Work (SOW), process flows, mapping documents, and DevOps work items.
• Complete end-to-end testing scenarios with the customer, which can involve reviewing sample requests to identify and meticulously communicate discrepancies that would cause requests to fail.
• Manage Go-Live deployments/configurations and support requests immediately following.
• Troubleshoot ongoing issues as they arise throughout the integration lifecycle.
• Support ad-hoc projects related to ongoing customer development.

Required Qualifications:

• Excellent Organizational and Communication skills as you will need to simultaneously manage multiple implementations.
• Basic understanding of APIs and SFTP protocols, with the ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
• Professional working experience with dev tools in a Support role, such as Postman, Azure (tables, DevOps, queues, etc.), and SQL is required.
• Strong attention to detail for meeting specification requirements, testing, and troubleshooting problems.
• Must have strong analytics capabilities to manage varying levels of complexity with a process improvement mentality to provide excellent technical and implementation support