Integration Analyst

BlueGrace Logistics; Riverview (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

BlueGrace Logistics is seeking an Integration Analyst to design and implement data connections between external systems (ERP, TMS, or other) and BlueGrace’s system(s). An Integration Analyst will work closely with the customer’s IT team, along with other Implementation/Business stakeholders, to identify the integration requirements while understanding system capabilities and architecture limitations.

This role may be extended to preparing design documentation, process maps, and development work

Qualifications

• Excellent organizational and communication skills for managing multiple implementations.
• Basic understanding of APIs and SFTP protocols, with ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
• Professional experience with dev tools in a Support role, such as Postman, Azure DevOps, and SQL is required.
• Strong attention to detail for meeting specification requirements, testing, and troubleshooting problems.

Responsibilities

• Review customer’s current state business processes and identify mid-level trigger points and/or processes that move an order through lifecycle.
• Effectively communicate requirements with customer management and IT teams, and review API/EDI documentation.
• Collaborate with the business team to determine optimal process flow using BlueGrace capabilities.
• Prepare design documentation such as SOWs, process flows, mapping documents, and DevOps work items.
• Execute end-to-end testing scenarios with the customer and communicate discrepancies.
• Manage Go-Live deployments/configurations and support requests after go-live.
• Troubleshoot ongoing issues throughout the integration lifecycle.
• Support ad-hoc projects related to ongoing customer development.

Skills

Organizational skills

Communication skills

APIs basics

SFTP protocols

JSON/XML/EDI/CSV

Analytical thinking

Tools

Postman

Azure DevOps

SQL

Job description

Job Summary

This role will be responsible for Designing and Implementing data connections between external systems (such as, customer’s ERP, TMS, or Other system) with BlueGrace’s system(s). An Integration Analyst will work closely with the customer’s IT team, along with other Implementation/Business stakeholders, to Identify the integration requirements while understanding system capabilities and architecture limitations. This role may be extended to Preparing design documentation, process maps, and development work items.

This position requires candidates to be currently authorized to work in the United States without the need for sponsorship. We are unable to consider candidates on temporary work authorization (including OPT) or those residing outside of the U.S.

You Should

• Be able to work within a team environment and communicate effectively to relay messages and propose new ideas to be more efficient.
• Be attentive to be able to understand ambiguous processes and Simplify what is truly needed.
• Be able to work within short, yet mutually defined timelines. The customer chose to work with us because we Pursue Outrageous Goals .
• Be comfortable with ever changing requirements. Processes may change throughout the integration implementation; you’ll need to Embrace the Chaos , adapt, and productively speak to changes as they occur.
• Enjoy working through complex issues without extensive recognition when solving a challenging problem. Be Happy, Humble and Have Fun .

What You’ll Do

• Review customer’s current state business processes and identify mid-level trigger points and/or processes that move an order through the customer’s life cycle (entry through close).
• Effectively and Confidently speak with customer Management teams through emails and meetings to communicate requirements, as well as, discuss technical features and review API and/or EDI documentation with the IT teams.
• Work collaboratively with our business team to determine the optimal process flow to accommodate the requirements using a decent understanding of the BlueGrace capabilities.
• Prepare design documentation, such as a Statement of Work (SOW), process flows, mapping documents, and DevOps work items.
• Complete end-to-end testing scenarios with the customer, which can involve reviewing sample requests to identify and meticulously communicate discrepancies that would cause requests to fail.
• Manage Go-Live deployments/configurations and support requests immediately following.
• Troubleshoot ongoing issues as they arise throughout the integration lifecycle.
• Support ad-hoc projects related to ongoing customer development.

Required Qualifications

• Excellent Organizational and Communication skills as you will need to simultaneously manage multiple implementations.
• Basic understanding of APIs and SFTP protocols, with the ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
• Professional working experience with dev tools in a Support role, such as Postman, Azure (tables, DevOps, queues, etc.), and SQL is required.
• Strong attention to detail for meeting specification requirements, testing, and troubleshooting problems.
• Must have strong analytics capabilities to manage varying levels of complexity with a process improvement mentality to provide excellent technical and implementation support