Integrated Services Team Lead, Mental Health

Institute for Community Living Inc. (ICL); Brooklyn (AL); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Paid time off

Mental health resources

Training & development

Commuter benefits

Pet insurance

Identity theft protection

Legal plans

Voluntary ancillary benefits

Job summary

The Institute for Community Living Inc. (ICL) seeks a Team Leader, Integrated Services to provide clinical and administrative leadership to a multidisciplinary team across clinic, community, school, and residential settings.

Lead staff performance, ensure trauma-informed, person-centered care, and coordinate with families, schools, and providers while maintaining a small caseload and crisis support responsibilities.

Qualifications

• Minimum of 3 years of experience providing mental health services to children and families.
• At least 2 years of supervisory experience.
• Experience with adolescents/young adults with serious mental illness.
• Strong knowledge of trauma-informed care, child/adolescent development and family systems.
• Experience in community-based mental health services required.
• Experience with school-based mental health services, CFTSS, or CCBHC preferred.
• Licensed in NY as LCSW or LMHC is required.
• Must be authorized to work in the U.S.
• Work location at 2581 Atlantic Ave, Brooklyn, NY.

Responsibilities

• Provide clinical and administrative supervision to interdisciplinary staff, including clinicians, peer advocates, and fee-for-service personnel.
• Facilitate team meetings, case consultations, and clinical reviews.
• Support staff onboarding, training, mentoring, performance management, and professional development.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Oversee delivery of behavioral health services, including individual, group, school-based, crisis, and community-based interventions.
• Ensure services are evidence-based, recovery-oriented, person-centered, culturally responsive, and trauma-informed.
• Monitor caseload management, service utilization, engagement outcomes, and documentation compliance.
• Promote family engagement and strengths-based interventions.
• Ensure compliance with OMH, federal, state, payer, and program requirements.
• Monitor performance indicators, assessments, treatment plans, crisis services, and follow-up activities.
• Participate in audits, chart reviews, and quality improvement initiatives.
• Identify operational and clinical barriers and implement strategies to improve outcomes and efficiency.
• Manage daily team workflows, staffing coverage, and productivity expectations.
• Track and report utilization, outcomes, and program performance metrics.
• Partner with leadership to implement new initiatives, expand services, and improve operations.
• Serve as a liaison among schools, families, healthcare providers, psychiatric staff, and community organizations.
• Support smooth care transitions and coordinated service delivery through warm handoffs and referral follow-up.
• Maintain a small direct service caseload as needed.
• Participate in an after-hours crisis rotation to support urgent client needs.

Skills

Trauma-informed care

Child & adolescent development

Family systems

Supervisory experience

Experience providing mental health to

Education

LCSW or LMHC licensure in NY

Job description

The Institute for Community Living Inc. (ICL) seeks a Team Leader, Integrated Services to provide clinical and administrative leadership to a multidisciplinary team across clinic, community, school, and residential settings.

Lead staff performance, ensure trauma-informed, person-centered care, and coordinate with families, schools, and providers while maintaining a small caseload and crisis support responsibilities.