Integrated Public Safety Dispatcher — Police/Fire/EMS

Public Safety Dispatch Network; Neffs (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network is seeking Police/Fire/EMS Dispatchers for Neffs, PA. The role involves processing calls and coordinating radio assignments across police, fire, and EMS in a combined communications environment.

Applicants should communicate clearly, manage changing priorities, and coordinate assistance within training and authority. The position may require shift work and overtime as needed; training and certifications vary by agency and vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training for dispatch disciplines.
• Credentials may be required depending on assignment and vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring multiple emergency services.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making under pressure

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police/Fire/EMS Dispatchers for Neffs, PA. The role involves processing calls and coordinating radio assignments across police, fire, and EMS in a combined communications environment.

Applicants should communicate clearly, manage changing priorities, and coordinate assistance within training and authority. The position may require shift work and overtime as needed; training and certifications vary by agency and vacancy.