Emergency Communications Dispatcher – Police, Fire & EMS

National Public Safety Careers; Lebanon (Lebanon County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Job summary

National Public Safety Careers is seeking police/fire/EMS dispatchers for opportunities in Myerstown, PA. Dispatchers coordinate emergency responses across multiple services, process calls, verify incident details, and route units according to approved plans.

A high school diploma or equivalent is typically required, with credentialing depending on the assignment. Combined centers may require shift work including nights, weekends, and overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines before appointment.
• Required certifications or credentials depend on the assignment and must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Apply procedures to prioritize and route calls per plans.
• Dispatch units according to approved response plans.
• Coordinate incidents requiring multiple emergency services.
• Monitor radio traffic and unit availability; respond to requests for assistance.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking police/fire/EMS dispatchers for opportunities in Myerstown, PA. Dispatchers coordinate emergency responses across multiple services, process calls, verify incident details, and route units according to approved plans.

A high school diploma or equivalent is typically required, with credentialing depending on the assignment. Combined centers may require shift work including nights, weekends, and overtime.