Around-the-Clock Police Dispatcher: Critical Support

Public Safety Dispatch Network; Neffs (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Education resources

Job summary

Public Safety Dispatch Network in Neffs, PA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, with accurate locations, descriptions, safety information, and timely updates as essential parts of the work.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Situational awareness

Geography knowledge

Education

High School Diploma or equivalent

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Neffs, PA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, with accurate locations, descriptions, safety information, and timely updates as essential parts of the work.