Emergency Communications Dispatcher — Police/Fire/EMS

Public Safety Dispatch Network; Colorado; On-site; USD 45,000 - 65,000; Full time

Job summary

The Public Safety Dispatch Network is seeking accurate and calm Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies in a centralized communications environment. You will process calls, verify locations, and assign the appropriate units while following approved response plans.

The role requires clear communication, the ability to prioritize rapidly changing situations, and the capacity to support interagency coordination across police, fire, and EMS disciplines.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Prioritization

Coordination

Education

High school diploma or recognized equivalent

Job description

The Public Safety Dispatch Network is seeking accurate and calm Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies in a centralized communications environment. You will process calls, verify locations, and assign the appropriate units while following approved response plans.

The role requires clear communication, the ability to prioritize rapidly changing situations, and the capacity to support interagency coordination across police, fire, and EMS disciplines.