Integrated Facilities Program Manager, NA

Amazon; Wixom (MI); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Job summary

Amazon is seeking an organized, dynamic Facilities Management expert to support development of the function in North America for the US and Canada, with potential expansion to Mexico and other Americas. The role collaborates with Procurement, Operations, Finance, and local maintenance teams to optimize cost, quality, and performance of hard-soft services.

The candidate will lead IFM strategy expansion across NA, manage contracts with vendors, and drive data-driven decisions through KPIs and

Qualifications

• 5+ years cross-functional experience with tech and non-tech teams.
• 5+ years team management experience.
• 5+ years cross-functional project delivery experience.
• 5+ years program or project management experience.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Leads the expansion of the Integrated Facility Management (IFM) Strategy in NA.
• Technical lead collaborating with procurement to execute contracts and manage vendor relationships at a corporate level.
• Point of contact with other global Subject Matter Experts established in NA and supports the adoption of global strategies modifying them as needed to meet local regulations/restrictions.
• Engage with business owners and leadership to support the deployment/adoption of the IFM strategies/initiatives to improve cost, quality and performance.
• Collaborates with vendors to develop performance KPIs, tools and dashboards to consolidate the teams reporting of metrics to the business and leadership.
• Analyses spend from services on multiple business units across the NA region to support data driven decisions.
• Partners with Finance, Field teams and Procurement to improve our data management, categorization and budgeting.
• Support the definition of the gap analysis of internal and external stakeholders and the required training program needed to succeed the delivery of a successful FM strategy.
• Represent the team in the multiple Business Reviews with internal and external stakeholders to centralize points of contact.
• Traveling domestically and internationally up to 30% of the time.

Skills

Cross-functional leadership

Team management

Program/project management

Data-driven decision making

Metrics & analytics

Job description

Amazon is seeking an organized, dynamic Facilities Management expert to support development of the function in North America for the US and Canada, with potential expansion to Mexico and other Americas. The role collaborates with Procurement, Operations, Finance, and local maintenance teams to optimize cost, quality, and performance of hard-soft services.

The candidate will lead IFM strategy expansion across NA, manage contracts with vendors, and drive data-driven decisions through KPIs and