Integrated Delivery Systems Supervisor

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Children's Hospital Los Angeles (CHLA) seeks a Supervisor to provide direct supervision of at least two team members in a healthcare setting and oversee day-to-day operations to meet department goals. You will assign tasks and collaborate with leadership to optimize staffing and outcomes.

Engage with patients and families, maintain clear communication with department leadership, and uphold a patient- and family-centered model of care in a dynamic clinical environment.

Qualifications

• 4+ years of admin/healthcare experience.
• 2+ years direct experience with patients or community members.
• At least 1 year in supervisory/leadership role.

Responsibilities

• Provide direct supervision of at least two team members.
• Oversee day-to-day operations and assign tasks to reach department goals.
• Collaborate with leadership to determine staffing levels and program needs.
• Maintain open communication with patients, families, and department leadership.
• Uphold patient- and family-centered care.

Skills

Admin/Healthcare coordination

Patient interaction

Team leadership

Education

Associate's degree in Public Health/Health Administration/Social Work

Bachelor’s degree in Public Health/Health Administration/Social Work

Job description

Schedule: Monday-Friday 8:00am - 5:00pm, 8hr shifts.

Purpose Statement/Position Summary:

The Supervisor will provide direct supervision of at least two team members in collaboration with direct leader and leadership team and oversee the performance of an entire team, program or work area. In this role, you will oversee day-to-day operations and assign tasks to reach broader department or organizational goals. The Supervisor participates, with direct leader and leadership team, in determining program/staffing levels, and needs, and adjusts when appropriate and approved. Maintains open communication with department leadership regarding patients, family, personnel, and departmental issues. Demonstrates commitment to a patient and family-centered model of care.

Required Minimum Qualifications/Work Experience:

• 4+ years of experience in an administrative or community-based role within a healthcare, clinical, school, or community-based organization.
• 2+ years of direct experience working with patients, clients, or community members.
• At least 1 year of leadership experience in a supervisory or team lead capacity.

Preferred:

• Direct supervision experience.
• Community Health Worker Certification.

Education/Licensure/Certification

Required: Associate's degree in Public Health, Health Administration, Child Development, Social Work, or a related discipline; OR equivalent combination of education and work experience.

Preferred: Bachelor’s degree in Public Health, Health Administration, Child Development, Social Work, or a closely related field.