Integrated Care Coordinator | Flexible Schedule

Health Connect America; Greensboro (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP)

Paid time off and holidays

Medical/dental/vision insurance

Health Savings Account

Dependent Daycare FSA

Health Navigator

401(k) Retirement Plan

Benefits Hub

Tickets at Work

Job summary

Pinnacle Family Services is seeking a dedicated care coordination professional to deliver person-centered plans and coordinate services across teams for children and families. You will follow clinically informed protocols, document thoroughly, and support transitions in care.

Join a committed team at Health Connect America network, benefiting from strong clinical infrastructure while advancing equity and access to behavioral health services.

Qualifications

• Master's in human services field + 1 year experience
• Bachelor's in human services field + 2 years experience
• Bachelor's in non-human services field + 4 years experience
• Current NC license or board-issued certification in a human services profession
• Experience supervising/working with children and adolescents with primary mental health diagnosis

Responsibilities

• Conduct assessments and develop individualized, person-centered care plans
• Coordinate and monitor services across treatment teams and community resources
• Facilitate follow-up services after hospitalizations or life transitions
• Monitor progress, verify enrollment and payer status for access to services
• Provide health education, guidance, and crisis response support
• Maintain timely documentation per regulatory and agency standards
• Support clinic operations including scheduling, vitals, and charting
• Engage in marketing initiatives and outreach to promote enrollment

Skills

Care coordination

Clinical assessment

Documentation

Education

Master's in human services

Bachelor's in human services

Bachelor's in non-human services

Job description

Pinnacle Family Services is seeking a dedicated care coordination professional to deliver person-centered plans and coordinate services across teams for children and families. You will follow clinically informed protocols, document thoroughly, and support transitions in care.

Join a committed team at Health Connect America network, benefiting from strong clinical infrastructure while advancing equity and access to behavioral health services.