Intake Specialist: Patient Referrals & Care Coordination

Horizon Home Care & Hospice; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work/Life Balance

Competitive Pay

Health, Dental, Vision Insurance

Employer Retirement Match

Orientation program

Career development

Tuition reimbursement

Paid Time Off

Job summary

Horizon Home Care & Hospice in Milwaukee, WI is seeking a detail-oriented Intake Specialist to join our compassionate team. You will screen, intake and manage referrals for home care, supportive care and hospice services, while representing Horizon with professionalism to payers, patients and staff.

The ideal candidate has 2–3 years of office experience, is proficient in MS Office and medical terminology, and demonstrates superb communication, organization and time-management.

Qualifications

• High School Diploma or equivalent.
• 2-3 years of office experience.
• Familiar with MS Office and Medical Terminology.
• Superb communication, organization, prioritization and customer relation skills.
• Current/Valid WI Drivers License; plus reliable/insured vehicle.

Responsibilities

• Coordinate screening and intake of Home Care, Supportive Home Care and Hospice referrals.
• Enter patient information into electronic health records with accurate medical terminology.
• Oversee incoming referrals via fax, phone or email and obtain required information.
• Serve as first contact for calls; manage multi-line system and relay messages to teams.

Skills

Communication skills

Organization

Prioritization

Customer relations

Education

High School Diploma or equivalent

Tools

MS Office

Medical Terminology

Job description

Horizon Home Care & Hospice in Milwaukee, WI is seeking a detail-oriented Intake Specialist to join our compassionate team. You will screen, intake and manage referrals for home care, supportive care and hospice services, while representing Horizon with professionalism to payers, patients and staff.

The ideal candidate has 2–3 years of office experience, is proficient in MS Office and medical terminology, and demonstrates superb communication, organization and time-management.