Intake Specialist – Mental Health (Onsite, Full-Time)

HAHHH; Webster, Northern (MA, KY); Hybrid; USD 47,389,000 - 85,273,000; Full time

Job summary

Harrington Hospital in Webster, MA is hiring an Intake Specialist to support adult mental health services. The role requires accurate patient registration, heavy telephone intake, appointment scheduling, and verification of insurance and authorizations.

You will handle cash drawer responsibilities, coordinate with clinicians, and assist with coverage across sites as needed. The position demands at least 2 years of office experience, 40 wpm typing, and strong customer service skills; bilingual in

Qualifications

• 2+ years of office experience required.
• Typing speed of 40 wpm required.
• Excellent customer service and multitasking abilities expected.
• Meditech and Allscripts experience a plus.

Responsibilities

• Handle heavy telephone intake and patient registration.
• Book appointments and collect client data, IDs, and insurance information.
• Verify authorizations and insurance coverage for new/existing patients.
• Process prior approvals and ensure accurate charge entries and diagnoses.
• Attend staff meetings and provide backup coverage for other sites as needed.

Skills

Office experience

Typing 40 wpm

Customer service

Multitasking

Education

High School diploma

One year advanced education in business/secretarial/medical field

Tools

Meditech

Allscripts

Job description

Harrington Hospital in Webster, MA is hiring an Intake Specialist to support adult mental health services. The role requires accurate patient registration, heavy telephone intake, appointment scheduling, and verification of insurance and authorizations.

You will handle cash drawer responsibilities, coordinate with clinicians, and assist with coverage across sites as needed. The position demands at least 2 years of office experience, 40 wpm typing, and strong customer service skills; bilingual in