Intake Specialist I

ACERTUS; Overland Park (KS); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

PTO

Tuition Reimbursement

Grubhub+ membership

Casual dress code

Job summary

ACERTUS is seeking a detail-oriented Mailroom Associate in Overland Park, KS. You will handle mail, scanning, OCR prep, and data entry across multiple systems, including Abbyy, Zendesk, and Transtitle. The role supports renewals, FedEx returns, and daily mailroom operations.

Candidates should be proficient in Microsoft Office, especially Excel, with excellent organization and communication abilities. This is a hands-on position with potential for growth within ACERTUS.

Qualifications

• Proficiency in Microsoft Office, especially Excel.
• Ability to learn and navigate multiple software systems.
• Strong attention to detail and organizational skills.
• Clear and professional written and verbal communication.

Responsibilities

• Receive, open, scan, and log incoming mail and packages.
• Log documents for Plate Logs and New/Reject workflows.
• Prepare documents for OCR scanning by removing staples and organizing paperwork.
• Perform OCR processing and billing data entry using Abbyy software.
• Open, sort, and organize multi-state renewals in numerical order.
• Process and track FedEx returns using Excel, Zendesk, and Transtitle.
• Operate postage and folding machines and support daily mailroom operations.
• Generate expiring and GA reports using Excel and Transtitle.
• Inspect and manage empty FedEx packages.
• Support temporary tag view management within Zendesk and Transtitle.
• Perform other duties as assigned by management.

Skills

Excel

Microsoft Office

Attention to detail

Communication skills

Independent worker

Team collaboration

Repetitive tasks

Tools

Abbyy

Zendesk

Transtitle

Job description

Schedule:

8:30am-5:00pm

Compensation:

$19 - $20/hr based on experience

$500 SIGN-ON BONUS!!!

What you will be doing:

Receive, open, scan, and log incoming mail and packages using Excel and internal systems.

Identify and log documents accurately for tasks including Plate Logs and New/Reject workflows.

Prepare documents for OCR scanning by removing staples and organizing paperwork.

Perform OCR processing and billing data entry using Abbyy software.

Open, sort, and organize multi-state renewals in numerical order.

Process and track FedEx returns using Excel, Zendesk, and Transtitle.

Operate postage and folding machines and support daily mailroom operations.

Generate expiring and GA reports using Excel and Transtitle.

Inspect and manage empty FedEx packages.

Support temporary tag view management within Zendesk and Transtitle.

Perform other duties as assigned by management.

What are we looking for?

Proficiency in Microsoft Office, particularly Excel.

Ability to learn and navigate multiple software systems.

Strong attention to detail and organizational skills.

Clear and professional written and verbal communication skills.

Ability to manage repetitive tasks while maintaining accuracy.

Ability to follow established procedures and handle sensitive materials responsibly.

Ability to work independently with minimal supervision and collaborate effectively within a team.

Comfortable performing light manual tasks such as opening packages, organizing documents, and operating mailroom equipment.

At ACERTUS. we believe our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.

• Medical, Dental, and Vision
• Voluntary Life/Disability, Accident, Critical Illness, and Hospital Indemnity
• Company Paid Basic Life and Long-Term Disability
• Company Paid Time Off (PTO)
• 401(k) with company match
• Tuition Reimbursement, Financial wellness resources, Retirement planning, and legal services
• Employee discount programs
• Complimentary Grubhub+ membership
• Casual dress code

About ACERTUS

ACERTUS is an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.