Title & Registration Processor

Acertusdelivers made Inc; Mission (KS); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Time Off

401(k) with auto-enrollment

Casual Dress Code

Job summary

Acertusdelivers made Inc is looking for a highly motivated Processor for our License and Title team in Mission, Kansas. This critical role involves managing documentation and ensuring client satisfaction while adhering to state regulations.

The ideal candidate will thrive in a fast-paced environment, have strong critical thinking and communication skills, and be detail-oriented. Benefits include medical, dental, vision insurance, and more.

Qualifications

• Previous experience in the automotive or transportation industry is a plus.
• Familiarity with general office equipment.
• Attention to detail and ability to multitask.

Responsibilities

• Manage initial and state transfer transactions.
• Review supporting documents for accuracy.
• Research and resolve issues related to paperwork.
• Maintain strong relationships and deliver exceptional customer service.
• Partner with leadership to develop strategies.

Skills

Critical thinking

Communication skills

Organization

Proficient in Microsoft Office Suite

Zendesk

Education

High School diploma or GED

Tools

Proprietary software

Excel

Job description

ACERTUS is seeking a highly motivated and driven Processor for our License and Title team. This role is critical in ensuring quality documentation, client engagement, state compliance, and customer SLA execution. The ideal candidate will be a critical thinker who thrives in a fast-paced environment and is passionate about driving customer satisfaction and continuous improvement.

Schedule: Monday thru Friday 8:30am – 5:00pm

Pay: $22-$25/hr

We are offering a $500 Total Sign-on Bonus!

What you will be doing:

• Manage initial and state transfer transactions, in compliance with state-specific regulations.
• Reviewing supporting documents to ensure accuracy.
• Research and resolve an issue related to paperwork.
• Communicate both internally and externally with partners.
• Ability to deliver on team goals, KPIs, and ensure accountability.
• Maintain strong relationships and deliver exceptional customer service.
• Partner with leadership to develop strategies that align with organizational goals.
• Perform other related duties as assigned.

What are we looking for?

• High School diploma or GED Required
• Previous experience in the automotive or transportation industry is a plus.
• Proficient in proprietary software, Microsoft Office Suite, with intermediate Excel skills and familiarity with general office equipment.
• Zendesk experience preferred but not required.
• Strong communication skills and attention to detail
• Critical thinking skills with the ability to multitask and prioritize workload.
• Working knowledge of transportation logistics and state titling requirements preferred.
• Highly organized with exceptional attention to detail and accuracy.
• Capable of performing effectively in fast-paced, high-pressure environments.
• Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

• Medical, Dental and Vision Insurance benefits start on the 1 st of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1 st of the month following your start date.
• Casual Dress Code

About ACERTUS

ACERTUS is an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.