Intake Specialist — DMV DME Care & Ops

Ascend Medical Solutions; Northern (KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Ascend Medical Solutions is seeking a Sales Representative to build provider relationships and support referral growth across healthcare partners in the DMV region.

In this full-time field role, you will coordinate patient, provider, insurance, and documentation information for DME requests, assist patients and referral sources with product and order communication, and support delivery and follow-up activities.

Responsibilities

• Build provider relationships and support referral growth across healthcare partners.
• Coordinate patient, provider, insurance, and documentation information for DME requests.
• Assist patients, caregivers, and referral sources with product and order communication.
• Support equipment delivery, setup coordination, and patient-facing service needs.
• Assist with receiving, organization, product preparation, and inventory support.
• Support payer documentation, claims workflows, billing coordination, and follow-up.
• Provide administrative, scheduling, records, and office support for daily operations.
• Assist with cross-functional operational needs across intake, fulfillment, and service.

Job description

Ascend Medical Solutions is seeking a Sales Representative to build provider relationships and support referral growth across healthcare partners in the DMV region.

In this full-time field role, you will coordinate patient, provider, insurance, and documentation information for DME requests, assist patients and referral sources with product and order communication, and support delivery and follow-up activities.