DME Operations Coordinator

Ascend Medical Solutions; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Ascend Medical Solutions is a growing DME provider serving patients, caregivers, healthcare providers, and referral partners across Maryland, Washington, D.C., and Virginia.

The company is building a responsive team focused on DME coordination, service, communication, and follow-through, with opportunities for advancement as services expand and partnerships grow within the DMV region.

Qualifications

• Our hiring team reviews your qualifications.
• Qualified applicants are contacted for an interview.
• Selected candidates complete onboarding and required background screening.

Responsibilities

• Build provider relationships and support referral growth across healthcare partners.
• Coordinate patient, provider, insurance, and documentation information for DME requests.
• Assist patients, caregivers, and referral sources with product and order communication.
• Support equipment delivery, setup coordination, and patient-facing service needs.
• Assist with receiving, organization, product preparation, and inventory support.
• Support payer documentation, claims workflows, billing coordination, and follow-up.
• Provide administrative, scheduling, records, and office support for daily operations.
• Assist with cross-functional operational needs across intake, fulfillment, and service.

Job description

Ascend Medical Solutions is a growing DME provider serving patients, caregivers, healthcare providers, and referral partners across Maryland, Washington, D.C., and Virginia.

The company is building a responsive team focused on DME coordination, service, communication, and follow-through, with opportunities for advancement as services expand and partnerships grow within the DMV region.