Intake Specialist — Behavioral Health Admissions

Oceans Healthcare; Albuquerque (NM); On-site; USD 40,000 - 55,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to handle admissions inquiries, coordinate with referral sources, and ensure accurate collection of clinical, financial, insurance, and administrative data.

The role emphasizes patient welcoming, efficient paperwork completion on arrival, collaboration across departments, and strict confidentiality in line with HIPAA and hospital policies.

Qualifications

• HS Diploma required; Bachelor’s in Behavioral Health or LPN preferred.
• Intake, Crisis Management, Behavioral Health, Chemical Dependency field preferred.
• Able to perform under stress with strong time management and organizational skills.
• HIPAA compliance and patient confidentiality knowledge essential.

Responsibilities

• Process admissions requests from outside referrals and the community.
• Review clinical packets for admission criteria and capacity alignment.
• Obtain prior authorizations for admissions.
• Provide succinct clinical presentations to admitting physicians.
• Complete admission consents with patients on arrival.
• Maintain HIPAA compliance and protect patient information.
• Coordinate with referral sources and internal departments to support admissions.

Skills

Stress management

Time management

Communication skills

EHR proficiency

HIPAA compliance

CPR certification

Behavioral health knowledge

De-escalation training

Education

HS Diploma

Bachelor’s in Behavioral Health

LPN preferred

Tools

MS Word

Excel

Teams

EHR system

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to handle admissions inquiries, coordinate with referral sources, and ensure accurate collection of clinical, financial, insurance, and administrative data.

The role emphasizes patient welcoming, efficient paperwork completion on arrival, collaboration across departments, and strict confidentiality in line with HIPAA and hospital policies.