Intake & Shelter Support Associate

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Remitted tuition

Professional development

Competitive pay

Supervision and coaching

Recognition programs

Growth opportunities

Job summary

Catholic Charities of Onondaga County in Syracuse, NY seeks a part-time Transportation Associate to facilitate the transport of individuals and families to shelter. This role includes initial diversion/intake screening and coordinating with 211 to verify homelessness eligibility.

You will support quarantine placement of COVID cases in DSS-contracted hotels, maintain transport logs, and work with shelters to ensure a warm hand-off.

Qualifications

• H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience.
• Experience working with homeless population preferred.
• Valid NYS Driver's License.
• NY State Central Registry clearance.
• Mobility to drive to client homes and meetings and to work in an office environment.

Responsibilities

• Respond to all incoming calls from clients and/or providers.
• Complete a diversion screening with walk-in clients prior to calling 211 to confirm homelessness eligibility.
• Pick up clients and transport them to the appropriate shelter as determined by 211/DSS.
• Support quarantine of COVID clients through proper documentation prior to their hotel placement, transportation to quarantine, and providing food, hygiene items, hotel rules.
• Work with designated hotel agencies/shelters to provide a warm client hand off.
• Maintain and update transportation logs and documentation via shift notes.
• Communicate with other shift Program Associates/Caseworkers/admin as needed.
• Ensure there is adequate staffing prior to leaving a shift.
• Observes all safety rules and regulations including use of personal protective equipment.

Education

HS Diploma or GED

Job description

Catholic Charities of Onondaga County in Syracuse, NY seeks a part-time Transportation Associate to facilitate the transport of individuals and families to shelter. This role includes initial diversion/intake screening and coordinating with 211 to verify homelessness eligibility.

You will support quarantine placement of COVID cases in DSS-contracted hotels, maintain transport logs, and work with shelters to ensure a warm hand-off.