Intake Services Supervisor

Valley Cities; Renton (WA); On-site; USD 80,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

Health Savings Account (HSA)

Retirement plan up to 6% match

Employee Assistance Program (EAP)

Paid time off & holidays

Student loan forgiveness programs

Longevity bonuses

Recognition programs

Training and supervision for licensure

Clinical supervision for licensure

Paid training days

Job summary

Valley Cities in Renton, WA seeks an Intake Services Supervisor to lead the intake team, ensuring adherence to SBIRT and integrated care practices. You will onboard new staff, deliver trainings, review procedures, and oversee timely intake assessments.

The role requires a Master’s in behavioral sciences and MHP status, plus successful background checks. Valley Cities offers extensive benefits and a mission-driven workplace.

Qualifications

• Master’s degree in behavioral sciences.
• Must possess and maintain Mental Health Professional (MHP) status per Washington State.
• Must pass all required background checks.

Responsibilities

• Onboard all new intake specialists to the intake Standards of Practice within their first 30 days of hire, including documented competency sign-off.
• Deliver refresher training on SBIRT, integrated care, and treatment-on-demand practices at least semiannually.
• Review and update intake standard operating procedures at least annually, and whenever state requirements change.
• Conduct quality review of completed intakes to ensure accuracy, completeness, and compliance with requirements.
• Cover intake shifts as needed, completing intake assessments and finalizing documentation within agency timelines.

Education

Master’s degree in behavioral sciences

Job description

Intake Services Supervisor | Renton, WA | FULL-TIME | EXEMPT | $79,847 - $107,719 | SIGNING BONUS - $3000

About Valley Cities

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

What You'll Do (Essential Functions)

• Onboard all new intake specialists to the intake Standards of Practice within their first 30 days of hire, including documented competency sign-off.
• Deliver refresher training on SBIRT, integrated care, and treatment-on-demand practices at least semiannually. Page 1 of 6 Valley Cities Behavioral Health Care | Outpatient Services | Intake Services Supervisor
• Review and update intake standard operating procedures at least annually, and whenever CCBHC or state requirements change.
• Conduct quality review of completed intakes to ensure accuracy, completeness, and compliance with CCBHC, state, and agency requirements.
• Cover intake shifts as needed, completing intake assessments and finalizing documentation within agency timelines.

What You'll Bring (Required)

• Master’s degree in behavioral sciences.
• Must possess and maintain Mental Health Professional (MHP) status in accordance with Washington State requirements.
• Must pass all required background checks.

Nice to Have (Preferred)

• Licensed Mental Health Counselor (LMHC), Licensed Independent Clinical Social Worker (LICSW), Licensed Marriage and Family Therapist (LMFT), or other independent clinical behavioral health license.

Join Our Team!

Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:

• Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
• Health Savings Account, $2,000 contribution annually, prorated monthly.
• Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
• Access to Employee Assistance Program (EAP) resources
• Comprehensive paid time off, paid holidays, and extended sick leave options
• Access to Student Loan Forgiveness Programs
• Annual longevity bonuses
• Recognition programs and incentives
• Access to training, supervision, and consultation for professional certification and licensure
• Clinical supervision provided toward licensure, if applicable
• Paid training days and yearly training fund

We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission-driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Valley Cities is dedicated to Equal Opportunity Employment.

Valley Cities is proud to be an equal opportunity employer. It is our policy to recruit, hire, train, promote, reassign, compensate, and administer all personnel actions without regard to age, sex, race, color, national origin, ancestry, citizenship, religion, physical or mental disability, marital status, military or veteran status, sexual orientation, gender identity, genetic information, or medical condition including pregnancy. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Valley Cities also provides reasonable accommodations to applicants and employees with disabilities and for sincerely held religious beliefs or practices fully required by law. If you would like to request an accommodation, please contact Human Resources .