Intake & Screening Specialist — Behavioral Health

Colonial Behavioral Health; Williamsburg (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Virginia Retirement System

Health, Dental, Vision, & Life保险

Health Savings Account/Flexible Spend

Public Student Loan Forgiveness (PSLF)

Job summary

Colonial Behavioral Health is seeking a Screener for its Central Access Department in Virginia. The role serves as the primary triage point for new referrals, handling clerical, administrative, and clinical coordination tasks to identify needs and link clients to services.

Responsibilities include intake management, eligibility screening, and coordinating with fiscal for insurance verification and sliding-scale fees, while supporting the clinical team and ensuring confidentiality.

Qualifications

• Must be able to prioritize tasks and take initiative.
• Must maintain a high level of confidentiality.
• Ability to interact with clients, coworkers, and the public in a pleasant, tactful and courteous manner.
• Knowledge of HIPAA regulations.
• Medical transcription experience is preferred.
• High school diploma or equivalent required.
• At least one year of medical/behavioral health administrative support experience required.

Responsibilities

• Provides telephone, in-person, email, and telehealth screenings to identify needs and link to services.
• Assist with orientation to agency through review of human rights and release of information.
• Collects basic demographic information and coordinates with fiscal regarding insurance verification and sliding scale fee.
• Manages intake appointments and walk-ins; completes screening documentation in the EHR.
• Collaborates with clinical, fiscal and administrative staff on central access.
• Willingness to travel to other Central Access locations within Colonial Behavioral Health.

Skills

Task prioritization

Confidentiality

Communication

HIPAA knowledge

Medical transcription

Education

High school diploma

Job description

Colonial Behavioral Health is seeking a Screener for its Central Access Department in Virginia. The role serves as the primary triage point for new referrals, handling clerical, administrative, and clinical coordination tasks to identify needs and link clients to services.

Responsibilities include intake management, eligibility screening, and coordinating with fiscal for insurance verification and sliding-scale fees, while supporting the clinical team and ensuring confidentiality.