Intake & Scheduling Coordinator — Behavioral Health

Paylocity; Miami, Northern (FL, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Paylocity in Miami, FL seeks a Scheduling Specialist to manage behavioral health outpatient referrals and ensure all intake paperwork is completed to initiate services for new clients. You will coordinate intake assessments, set up appointments, maintain accurate client data in Credible, and communicate with referral sources to keep the census current and clients active.

The role requires bilingual communication, exceptional customer service, and strong attention to detail to keep referrals

Qualifications

• High School diploma or equivalent.
• Bilingual proficiency required.
• Excellent customer service skills.
• Detail oriented with strong organizational abilities.

Responsibilities

• Contacts and schedules intake assessments for potential clients referred by community agencies and Outreach Liaisons.
• Sets up appointments and reschedules as necessary.
• Contacts the patient on a timely basis for all scheduling requirements.
• Creates new Credible profile for new clients and upload referral to client’s chart.
• Ensures client’s demographic information is accurate and up to date in Credible.
• Maintains the outpatient census database with accurate and current data.

Skills

Bilingual

Customer service

Detail oriented

Education

High School diploma or equivalent

Job description

Paylocity in Miami, FL seeks a Scheduling Specialist to manage behavioral health outpatient referrals and ensure all intake paperwork is completed to initiate services for new clients. You will coordinate intake assessments, set up appointments, maintain accurate client data in Credible, and communicate with referral sources to keep the census current and clients active.

The role requires bilingual communication, exceptional customer service, and strong attention to detail to keep referrals