Intake RN: Admissions & Care Coordination

Summit BHC; Williamsburg, Northern (VA, KY); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Complimentary Continued Education

Tuition Assistance

Medical, Dental & Vision after 30 days

PTO package

Flex Pay — Daily pay

Job summary

The Pavilion at Williamsburg Place is seeking an Intake RN to manage admissions by screening, evaluating, and coordinating with medical staff for timely patient placement. You will verify insurance, assist with financial counseling, and communicate recommendations to physicians while supporting the call center during peak times.

Qualified candidates have RN licensure, clinical interviewing skills, and experience in mental health admissions. Onsite, full-time role with competitive benefits.

Qualifications

• Graduation from an accredited school of nursing required.
• BSN preferred.
• One or more years' experience in mental health or substance use disorder admissions preferred.
• Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities.
• Experience in the managed care pre-certification process, level of care assessments and utilization.
• Outstanding interpersonal and interviewing and assessment skills.
• Skill in telephone etiquette and paging procedures.

Responsibilities

• Facilitates admissions and assessment processes for incoming patients.
• Provides initial evaluation and initiates the integrated assessment, documenting patient symptoms, functioning and needs.
• Collaborates with other facility medical and psychiatric staff to ensure appropriate recommendations and admissions.
• Communicates projected admissions to designated internal representative in a timely manner.
• Provides additional coverage for the Call Center Team – e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
• Ensures all medical admission documentation is gathered from external sources prior to patient admission and secures initial pre-authorization for treatment and admission.
• Reviews patient charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
• Communicates treatment recommendations to and coordinate with other treatment teams.
• May administer patients' medications and follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols.
• Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
• May maintain accountability of administration, recording, control and security of medications, including narcotics.
• Assures completion of Adverse Drug Reaction forms as necessary.
• Maintains knowledge of the most common medications used for psychiatric patients.
• Advocates for the lowest level of care consistent with the patient's needs.
• Coordinates admission and transfer between levels of care within the facility.
• Assures thorough, accurate documentation is completed for all patients on each shift and facilitates the response to requests for services, including the initial response, the assessment, and referral process, the designation of appropriate level of care, initiation/admission into services, and appropriate follow up activity.
• Responds to inquiries about the facility within facility policy timeframes.
• Performs insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
• Provides accurate and ongoing assessment of patient status in the admissions process.
• Other duties as assigned, including assisting on patient unit.

Skills

Interpersonal skills

Interviewing skills

Assessment skills

Telephone etiquette

Education

RN degree

BSN preferred

Job description

The Pavilion at Williamsburg Place is seeking an Intake RN to manage admissions by screening, evaluating, and coordinating with medical staff for timely patient placement. You will verify insurance, assist with financial counseling, and communicate recommendations to physicians while supporting the call center during peak times.

Qualified candidates have RN licensure, clinical interviewing skills, and experience in mental health admissions. Onsite, full-time role with competitive benefits.