Intake RN — Mental Health Admissions & Care Coordination

The Pavilion at Williamsburg Place; Williamsburg (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

The Pavilion at Williamsburg Place is seeking an Intake RN to manage daily patient intake and admissions, including screening, insurance verification and assessment. You will coordinate with physicians, nursing and business office staff to ensure timely admissions and appropriate level of care.

Role requires RN licensure, with BSN preferred, and experience in mental health admissions. Strong communication skills and ability to work with external parties are essential in this onsite position.

Qualifications

• Graduation from an accredited school of nursing required; RN license valid in state.
• BSN preferred.
• One or more years' experience in mental health or substance use disorder admissions preferred.
• Outstanding interpersonal and interviewing and assessment skills; strong telephone etiquette and paging procedures.

Responsibilities

• Facilitates admissions and assessment processes for incoming patients and documents symptoms, functioning and needs.
• Collaborates with medical and psychiatric staff to ensure appropriate admissions and level of care recommendations.
• Provides coverage for the Call Center Team—answers phones, processes admission requests, verifies insurance and assists with pre-certifications during high volume.
• Gathers required admission documentation and secures initial pre-authorization for treatment and admission.
• Reviews patient charts to determine medical necessity and coordinates with physicians for orders and DSM-V diagnoses.
• Communicates treatment recommendations to and coordinates with other treatment teams.
• May administer medications under supervision and monitor lab results for safety and compliance.
• Ensures secure administration and documentation of medications, including narcotics, and completes adverse drug reaction forms as needed.
• Advocates for the lowest appropriate level of care and coordinates transfers within the facility.
• Documents all patient interactions thoroughly and responds to service inquiries within policy timeframes.

Skills

Interpersonal skills

Interviewing

Assessment skills

Phone etiquette

Education

RN license

BSN preferred

CPR certification

First aid certification

Job description

The Pavilion at Williamsburg Place is seeking an Intake RN to manage daily patient intake and admissions, including screening, insurance verification and assessment. You will coordinate with physicians, nursing and business office staff to ensure timely admissions and appropriate level of care.

Role requires RN licensure, with BSN preferred, and experience in mental health admissions. Strong communication skills and ability to work with external parties are essential in this onsite position.