Intake & Referral Coordinator - Home Health

Prairie River Home Care, Inc.; Mendota Heights (MN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Recognition Program

Employee Referral Program

401k - 100 % Vested Upon Eligibility

Medical, Dental, Vision, Life, AD&D, P

Pet insurance

Mobile provider discounts

Tuition Reimbursement

Job summary

Adara Home Health, Inc. is seeking an Intake Coordinator to serve as the liaison to referral sources and to coordinate home care services for clients in Mendota Heights, Minnesota.

The role supports uninterrupted medical care at home by handling referrals and coordinating start of care. You will work closely with the Area Manager, clinicians, payers, and families, maintaining professional communication, confidentiality, and accuracy in patient information.

Qualifications

• Minimum of three years health care experience; intake and home health experience.
• Knowledge of Medicare, private insurance and Minnesota Medical Assistance regulations.
• Excellent written and oral communication skills.
• Strong organizational skills and the ability to work independently with minimal supervision.
• Proficient with computers; Word and Excel knowledge is a plus.
• Have U.S. Citizenship or evidence of valid Alien Work Permit.
• Pass initial and ongoing background studies and screenings including Minnesota Department of Health and OIG lists.

Responsibilities

• Receives and coordinates all referrals, including notification of insurance providers for prior authorization and services covered.
• Assists prospective clients and referral sources in identifying appropriate services to meet home care needs.
• Provides referral sources with Company scope of service and coverage area.
• Maintains professional, high-quality relations with referral sources.
• Mails correspondence and brochures to client and referral source when requested.
• Evaluates referral for appropriateness of requested services.
• Gathers client information at time of referral and inquiry; enters into Company software.
• Communicates referral status information to Area Manager or designee.
• Assists with assigning referral to clinician for assessment and start of care.
• Maintains knowledge to remain current and productive as a home care resource.

Skills

Communication skills

Organizational skills

Independent work

Computer literacy

Customer service

Health care experience

Tools

Word

Excel

Job description

Adara Home Health, Inc. is seeking an Intake Coordinator to serve as the liaison to referral sources and to coordinate home care services for clients in Mendota Heights, Minnesota.

The role supports uninterrupted medical care at home by handling referrals and coordinating start of care. You will work closely with the Area Manager, clinicians, payers, and families, maintaining professional communication, confidentiality, and accuracy in patient information.