Home Health Intake & Referral Coordinator

Prairie River Home Care, Inc.; Hutchinson (MN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Recognition Program

Employee Referral Program

401k - 100 % Vested Upon Eligibility

Medical, Dental, Vision, Life, AD&D, 2

Job summary

Adara Home Health, Inc. is seeking an Intake Coordinator to liaison with referral sources and coordinate home health services for clients. The role emphasizes ensuring uninterrupted medical care at home and collaboration with the Area Manager.

The position requires healthcare experience, knowledge of Medicare and private insurance, and strong communication and organizational skills. In-office schedule Monday–Friday, 8 am–5 pm, with a supportive team environment.

Qualifications

• Minimum of three years health care experience; intake and home health experience.
• Knowledge of Medicare, private insurance and Minnesota Medical Assistance regulations.
• Promote and maintain a positive attitude and encourage others.
• Excellent written and oral communication skills.
• Strong organizational skills and ability to work independently with minimal supervision.
• Proficient with computers and ability to learn new software; Word/Excel a plus.
• U.S. Citizenship or valid Alien Work Permit.
• Pass initial and ongoing background studies and screenings.

Responsibilities

• Receives and coordinates all referrals, including insurance prior authorizations.
• Assists clients and referral sources to identify appropriate home care services.
• Provides referral sources with company scope of service and coverage area.
• Maintains professional relationships with referral sources and payers.
• Mails correspondence and brochures to clients and referral sources.
• Evaluates referrals for appropriateness of requested services.
• Gathers client information at referral and inquiry time.
• Enters referral information into company software.
• Communicates referral status to Area Manager or designee.
• Assists with assigning referrals to clinicians for assessment and start of care.
• Consults with office management and clinical staff.
• Maintains knowledge to remain current as a home care resource.
• Maintains confidentiality of all client, family, and employee information.
• Maintains professional communication with payers, clients, and employees.
• Demonstrates self-direction to prioritize and complete tasks.
• Addresses patient or physician complaints and forwards as needed.
• Performs other related duties as assigned.

Skills

Excellent written and oral comms

Strong organizational skills

Ability to work independently

Proficient with computers

Learn new software

Tools

Word

Excel

Job description

Adara Home Health, Inc. is seeking an Intake Coordinator to liaison with referral sources and coordinate home health services for clients. The role emphasizes ensuring uninterrupted medical care at home and collaboration with the Area Manager.

The position requires healthcare experience, knowledge of Medicare and private insurance, and strong communication and organizational skills. In-office schedule Monday–Friday, 8 am–5 pm, with a supportive team environment.