Intake & Referral Coordinator — Child Services

Alexander Youth Network; Greensboro (NC); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Tuition reimbursement

Tuition assistance

401K

Paid time off

Health plan

Job summary

Alexander Youth Network is seeking an Access Coordinator to join our Greensboro team. You will be the frontline contact for referrals, gather pre-screening data, and help route clients into the assessment process.

The role requires a Bachelor’s degree (Human Services preferred) and at least 1 year in front-desk or call center work with QMHPl status. We offer a supportive environment and opportunities for growth.

Qualifications

• Bachelor’s degree preferred in Human Services or related field.
• Front-desk or call center experience is required.
• QP status (Qualified Mental Health Professional) is required.

Responsibilities

• Serve as the primary contact for client referrals and collect pre-screening information.
• Engage appropriate customers quickly in the assessment process and manage walk-ins.
• Answer intake line with information about AYN services and connect clients to assessment.

Education

Bachelor's degree

High School

Job description

Alexander Youth Network is seeking an Access Coordinator to join our Greensboro team. You will be the frontline contact for referrals, gather pre-screening data, and help route clients into the assessment process.

The role requires a Bachelor’s degree (Human Services preferred) and at least 1 year in front-desk or call center work with QMHPl status. We offer a supportive environment and opportunities for growth.