Intake & Investigations Analyst (SES)

Florida; Tallahassee (FL); On-site; USD 48,000 - 53,000; Full time

Job summary

Florida Department of Revenue seeks an Intake Specialist (Management Analyst I – SES) in Tallahassee to intake misconduct complaints, draft summaries, and support investigations. The role reports to the Investigations Manager and requires one year of investigative experience.

The department emphasizes ethics, customer service, and a professional work environment. The position is not telework eligible and offers benefits such as health, retirement, and paid leave.

Qualifications

• One year of experience in an investigative process or fact-finding research.

Responsibilities

• Enter complaints of misconduct into a case management system and create files.
• Conduct intake reviews to determine best action in consultation with Investigations Manager.
• Assist investigators by researching data, collecting evidence, and delivering organized conclusions.
• Maintain the OIG public-facing email inbox and coordinate templates.

Skills

Investigative research

Interviews

Data organization

Education

Post-secondary education may substitute for experience

Job description

Florida Department of Revenue seeks an Intake Specialist (Management Analyst I – SES) in Tallahassee to intake misconduct complaints, draft summaries, and support investigations. The role reports to the Investigations Manager and requires one year of investigative experience.

The department emphasizes ethics, customer service, and a professional work environment. The position is not telework eligible and offers benefits such as health, retirement, and paid leave.