Intake & Insurance Coordinator

KPH HEALTHCARE SERVICES, INC; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

AristaCare Health seeks an Intake Coordinator to multitask with excellent communication to verify patient insurance or payor coverage for requested infusion services. You will relay information to the AristaCare Health team to ensure a smooth referral and service process.

The role emphasizes coordinating authorizations, maintaining confidentiality, and collaborating with various departments to support patient care and transitions to home or the infusion suite.

Qualifications

• Experience with insurance verification and patient intake processes.
• Strong communication and multitasking abilities.
• Knowledge of HIPAA guidelines and patient confidentiality.

Responsibilities

• Communicate patient insurance benefits and coverage to referral sources and team.
• Explain treatment plan options to insurance companies and patients.
• Obtain all necessary authorizations from insurance providers and document details.
• Participate in the Patient Referral Huddle Process to track referrals and pending items.
• Maintain confidentiality and comply with HIPAA and internal policies.
• Build positive relationships with internal and external staff at AristaCare Health.
• Assist referral sources with arrangements for special medical supplies or nursing services as needed for home or Ambulatory Infusion Suite transitions.
• Coordinate with Marketing, Account Executives, and Pharmacy staff on insurance plan changes and marketplace updates.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Job description

AristaCare Health seeks an Intake Coordinator to multitask with excellent communication to verify patient insurance or payor coverage for requested infusion services. You will relay information to the AristaCare Health team to ensure a smooth referral and service process.

The role emphasizes coordinating authorizations, maintaining confidentiality, and collaborating with various departments to support patient care and transitions to home or the infusion suite.