Intake & Housing Stabilization Coordinator

Carpenter's Shelter; Alexandria (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Carpenter’s Shelter in Alexandria, VA is seeking an Intake Monitor & Coordinator to partner with the city’s Homeless Services Assessment Center. You will orient new residents, gather information, and help the service team prepare housing plans using a strengths-based approach.

In this role you will conduct comprehensive assessments, maintain paperwork and HMIS data, coordinate with program staff and volunteers, and ensure a welcoming, trauma-informed environment from first contact.

Qualifications

• Associate’s degree or equivalent experience in social work, human services or a related field.
• Ability to develop strong working relationships with households receiving services.
• Ability to maintain documentation and manage time effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint).
• Valid driver’s license and ability to pass a background check.
• Flexibility to work outside normal hours to meet client needs.

Responsibilities

• Schedule and complete intakes with the City of Alexandria’s Homeless Services Assessment Center, optimizing bedspace usage.
• Ensure clients’ basic needs are met ( linens, hygiene products, meals, and community resource information).
• Engage households in housing-focused problem-solving and develop Housing Plans using strengths-based assessments.
• Maintain accurate paperwork, new files, and HMIS data for reports and program evaluation.
• Facilitate hand-offs to Housing Stabilization Case Manager and Therapeutic Services Director.
• Coordinate with volunteers, community partners, and Carpenter’s Shelter staff to ensure continuity of services.
• Oversee resident program activities and schedules with the Volunteer Coordinator and Program Team.
• Monitor shelter safety, including alarm systems and emergency procedures.
• Participate in staff trainings and be on-call as directed.

Skills

Relationship building

Time management

Organizational skills

Microsoft Office

Education

Associate’s degree or equivalent experience in social work or related field

Tools

Microsoft Office

Job description

Carpenter’s Shelter in Alexandria, VA is seeking an Intake Monitor & Coordinator to partner with the city’s Homeless Services Assessment Center. You will orient new residents, gather information, and help the service team prepare housing plans using a strengths-based approach.

In this role you will conduct comprehensive assessments, maintain paperwork and HMIS data, coordinate with program staff and volunteers, and ensure a welcoming, trauma-informed environment from first contact.