Intake & Eligibility Specialist — WIOA Programs

Engineering Design Systems, Inc; Erie (Erie County); On-site; USD 43,000 - 45,000; Full time

Job summary

Engineering Design Systems, Inc is seeking an Intake Specialist to provide intake, eligibility determination, orientation, and enrollment services to support customers. This position offers a salary range of $43,000 - $45,000 per year.

You will be the first point of contact, assisting clients with information about programs and managing service calls. A high school diploma is required, with strong communication and organizational skills necessary for success in the role.

Qualifications

• High school diploma is required; an associate degree or some college is preferred.
• Demonstrated telephone, computer, written, and verbal communication skills.
• Strong organizational, prioritization, and problem-solving skills.

Responsibilities

• Serve as an initial point of contact for participants providing program information.
• Conduct online and in-person intake, assessment, orientation, and eligibility determination processes.
• Verify financial and eligibility documentation and ensure accurate data entry.

Skills

Telephone communication skills

Written communication skills

Verbal communication skills

Organizational skills

Problem-solving skills

Education

High school diploma

Associate degree or some college

Tools

Microsoft Office

Job description

Engineering Design Systems, Inc is seeking an Intake Specialist to provide intake, eligibility determination, orientation, and enrollment services to support customers. This position offers a salary range of $43,000 - $45,000 per year.

You will be the first point of contact, assisting clients with information about programs and managing service calls. A high school diploma is required, with strong communication and organizational skills necessary for success in the role.