Operations Director - Workforce Programs Leader

Engineering Design Systems, Inc; Town of Florida (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Engineering Design Systems, Inc is seeking an Operations Director to lead and manage a skilled team in delivering exceptional service while adhering to WIOA regulations. The role demands strong leadership and communication skills, aimed at enhancing program services.

The ideal candidate will hold a Bachelor's degree and have experience in managing teams. The position offers a salary in the range of $70-75,000 per year, with opportunities for professional development and mentorship.

Qualifications

• 3+ years of experience in case management/human services or related experience.
• Experience managing a high-performing team.
• Valid Driver’s License required.

Responsibilities

• Provide leadership and direction for the staff.
• Ensure consistent management of WIOA regulations.
• Model Servant Leadership by living EDSI’s core values.
• Conduct coaching with staff and develop corrective action plans.

Skills

Leadership

Customer Service

Analytical Skills

Communication

Team Management

Education

Bachelor’s degree or associate’s degree

Tools

Microsoft Office

Job description

Engineering Design Systems, Inc is seeking an Operations Director to lead and manage a skilled team in delivering exceptional service while adhering to WIOA regulations. The role demands strong leadership and communication skills, aimed at enhancing program services.

The ideal candidate will hold a Bachelor's degree and have experience in managing teams. The position offers a salary in the range of $70-75,000 per year, with opportunities for professional development and mentorship.